United Services Automobile Association Employee Job Reviews in the United States

"I worked in the USAA Marketing Department for about 15 months. I found this to be a great workplace with amazing benefits for full-time employees, a strong company culture, authentic sense of purpose, and brilliant, friendly leadership. While workplace politics are definitely heavy, this company is a great fit for an individual looking for a conservative, but caring, workplace."

"Super awesome company with many perks to the job. Great work environment, plenty of time off, multiple gyms, decent food courts, and good people.Cons: A very traditional and conservative company. They preach innovation but often that turns into red tape and politics. The militaristic culture may not be for everyone."

What do you like about working at United Services Automobile Association?

"Chance to work with the biggest mainframes and IBM systems."

Do you have any tips for others interviewing with this company?

"Make sure you don't mind the number of layers above you."

What don't you like about working at United Services Automobile Association?

"Could never get buy-in to take a project further than current investigations."

What suggestions do you have for management?

"Talk to the people in the trenches and find out what they are doing."

"I've worked for USAA for almost 5 years. The company's culture and values have been of great value to me in my employment. The company cares deeply for our military families and I am a proud employee."

"It’s cool but it really depends on what manager you get. I didn’t get so lucky this first go around."

"USAA is a leader in the financial services marketplace. The overall corporate culture is excellent and they truly value their members. It's been a pleasure to work there in so many ways. While USAA is excellent overall, as a large organization they are subject to many challenges that can create frustration for their employees and members. If I had one piece of advice to top level management, it would be to allow more authority for decision making at the front-line employee and manager levels."

"Disappointment."

What do you like about working at United Services Automobile Association?

"Hard working individuals coworkers, and the benefits are great. Covered parking."

Do you have any tips for others interviewing with this company?

"Think about other options, benefits are great but salary is not that great."

What don't you like about working at United Services Automobile Association?

"Seems like a sweat shop, not about the customer, just a numbers game for the company."

What suggestions do you have for management?

"More training needed for reps and less favoritism needed on the floor."

"Simply put. Great place to work if the managers were not so political. I was originally hired for one position and after a month they removed that position and I became a floater. After 8 months of trying to find work they finally put me on a team just to find a reason to let me go shortly after. Not due to work performance, but how I present myself during work hours to other employees. Even though I was the go to person for help which was part of the reason I was let go. Do not work here if you a collaborative person who likes to help others and push yourself to be a cultural and community leader. Interacting with other people looks bad here."

"I interviewed for a full stack developer role centered around .NET and found the company to be 90% Java. My group was the only .NET group in the whole company, but the work was simply maintaining existing scripts inside a custom application, so there is no real development occurring. They also announced they would be exporting 70% of the .NET jobs to South America some time in 2021."