University of Phoenix Employee Job Reviews in the United States

What do you like about working at University of Phoenix?

"There is no incentive to enroll students. People do just enough not to get fired. There is no room for growth."

Do you have any tips for others interviewing with this company?

"This is not a career of choice. This is a dead end job and do not think differently."

What don't you like about working at University of Phoenix?

"You will not be rewarded for your production. There is almost zero room for growth or a promotion. Morale is horrible and management is doing nothing to fix it. Upper management is hoping more people will quit."

What suggestions do you have for management?

"I would be honest with my communications to my employees. I would not tell them that we need to hold down salaries while I take a 20% raise."

"I've worked for UOP for 7 years. The pay is okay but there are very little opportunities to advance and the company has been doing yearly layoffs for the past 3 years. Employees are starting to view their job as a yearly contract. I doubt I will make it to 8 years."

What do you like about working at University of Phoenix?

"Great relationship with peers and lots of time off for both holidays and vacation."

Do you have any tips for others interviewing with this company?

"Research the job well before you make a decision. Be yourself and act professional."

What don't you like about working at University of Phoenix?

"No room for advancement and lack of structure. No growth potential or incentive to work hard. New hires come in making more money than tenured employees."

What suggestions do you have for management?

"Find ways to recognize employees better and reward them for the effort they have put in."

"I worked for UOP for 8 years and the last 4 were very difficult due to a lot of transitioning. I think the company does a great job with the students and the education is good, however the work environment in the office is not as great."

"I've worked at UOP for 7 years and it is a great company that provided me with many advantages."

"It started out good and ended abruptly without warning, notice, or explanation."

What do you like about working at University of Phoenix?

"The other instructors and direct supervisors are good, caring people."

Do you have any tips for others interviewing with this company?

"Don't bother. They won't support you when poor performing students complain. They are customers first, students second."

What don't you like about working at University of Phoenix?

"After teaching more than 60 classes over 4 years, I stopped receiving requests to teach more courses at the University of Phoenix online. In addition, they sent me notices that future classes I was scheduled to teach were cancelled. After a month making numerous phone and written inquiries, I was told by email that I was now terminated because my Educational and Work Experience no longer met their criteria. They apparently made this decision in early January while I was simultaneously teaching 2 online classes and one on campus class. I was fired retroactively in late January, yet they never bothered to explain the circumstances to me. My peer and student reviews were excellent, usually around 9.5 on a 10 point scale. This termination wasn't for cause or poor performance. They did not specify what was now missing (after 4 years) from my resume, work history, and academic record that no longer qualifies me to teach there. When I was hired, my resume, undergraduate, and graduate school transcripts were confirmed and found completely acceptable. My termination only applies now to the online courses I was teaching (online and on campus are separate divisions within the parent company, Apollo Group Inc.). I am still on the brick and mortar payroll and teach on campus, yet now feel like just a temp employee. I expect that after my next Content Area Review concerning my academic and professional experience outside University of Phoenix, my final on campus termination will be forthcoming. In addition, only after repeated phone calls and emails, it takes two to three months for simple expense reimbursements to be processed. Several instructors told me this is standard operation procedure. They wear you out and hope you give up asking and eventually stop submitting expense forms. Open enrollment creates a student body with a range of writing, reading and study skills far below standard college level. If you are a student, don't depend on your cohorts to proof read your papers. They might write worse than you. I do not recommend working for University of Phoenix or any subsidiary of Apollo Group Inc. This is just a for profit corporation dressed up as an academic institution. Their profit motive is more important than creating a good working or learning environment."

What suggestions do you have for management?

"Join an oil company for the big bucks. At least they sell a tangible product with a known value. Do you think you'll get close to a $5,000,000 retirement bonus and a $70,0000 per month annuity? After all, this is a for profit company and to the victor go the spoils. Are you high enough on the food chain to get the big payoff"

"It is a company in turmoil right now looking for the next big idea."

What do you like about working at University of Phoenix?

"Varieties, activities, drinks - tea and coffee, supervisor, culture, meetings, appreciation, holidays."

Do you have any tips for others interviewing with this company?

"More transparency, efficiency, resource allocation and management, Positivity and culture, support."

What don't you like about working at University of Phoenix?

"Ego, micro management, unrealistic, low energy, losers, racism, time wasting."

What suggestions do you have for management?

"Vigilant, caring, optimistic, coach, tutor, leader, micro and macro management."

What do you like about working at University of Phoenix?

"Innovative, progressive, engaged, youthful, focused, thorough, consistent, planned, organized, systematic."

Do you have any tips for others interviewing with this company?

"Be prepared to comply and conform for fair pay, decent work environment and little upward opportunity."

What don't you like about working at University of Phoenix?

"Controlling, top-down, centralized, compliance driven, single-minded, insulated, conforming, uniform, inbred."

What suggestions do you have for management?

"Listen more to front-line staff, decentralize, encourage diversity of thought."

What do you like about working at University of Phoenix?

"Teaching and my mentors."

Do you have any tips for others interviewing with this company?

"A good place to work."

What don't you like about working at University of Phoenix?

"It is a good experience."

"Great company, great benefits, not challenging, great pay for what they ask you to do... calling old phone numbers and leaving message after message in the hopes that they will enroll with UOP... pathetic."

What do you like about working at University of Phoenix?

"Building relationships with students, colleagues. I enjoy the level of autonomy that my manager allows. I appreciate being able to have my own projects within the company."

Do you have any tips for others interviewing with this company?

"Use the tuition benefit, get a degree, improve whatever skills possible, and find what you want to do with your life."

What don't you like about working at University of Phoenix?

"There is no room for advancement in the company. It is unclear whether the company will lay off another group of employees. Pay increases are not based on merit, so everyone in the same position gets the same percent increase no matter how they do their job. Many people ride on the backs of few."

What suggestions do you have for management?

"I would follow-through on promises made to employees. Higher standards of academics would be the focal point rather than increased marketing."