University of Phoenix Employee Reviews for Faculty Facilitator

"It started out good and ended abruptly without warning, notice, or explanation."

What do you like about working at University of Phoenix?

"The other instructors and direct supervisors are good, caring people."

Do you have any tips for others interviewing with this company?

"Don't bother. They won't support you when poor performing students complain. They are customers first, students second."

What don't you like about working at University of Phoenix?

"After teaching more than 60 classes over 4 years, I stopped receiving requests to teach more courses at the University of Phoenix online. In addition, they sent me notices that future classes I was scheduled to teach were cancelled. After a month making numerous phone and written inquiries, I was told by email that I was now terminated because my Educational and Work Experience no longer met their criteria. They apparently made this decision in early January while I was simultaneously teaching 2 online classes and one on campus class. I was fired retroactively in late January, yet they never bothered to explain the circumstances to me. My peer and student reviews were excellent, usually around 9.5 on a 10 point scale. This termination wasn't for cause or poor performance. They did not specify what was now missing (after 4 years) from my resume, work history, and academic record that no longer qualifies me to teach there. When I was hired, my resume, undergraduate, and graduate school transcripts were confirmed and found completely acceptable. My termination only applies now to the online courses I was teaching (online and on campus are separate divisions within the parent company, Apollo Group Inc.). I am still on the brick and mortar payroll and teach on campus, yet now feel like just a temp employee. I expect that after my next Content Area Review concerning my academic and professional experience outside University of Phoenix, my final on campus termination will be forthcoming. In addition, only after repeated phone calls and emails, it takes two to three months for simple expense reimbursements to be processed. Several instructors told me this is standard operation procedure. They wear you out and hope you give up asking and eventually stop submitting expense forms. Open enrollment creates a student body with a range of writing, reading and study skills far below standard college level. If you are a student, don't depend on your cohorts to proof read your papers. They might write worse than you. I do not recommend working for University of Phoenix or any subsidiary of Apollo Group Inc. This is just a for profit corporation dressed up as an academic institution. Their profit motive is more important than creating a good working or learning environment."

What suggestions do you have for management?

"Join an oil company for the big bucks. At least they sell a tangible product with a known value. Do you think you'll get close to a $5,000,000 retirement bonus and a $70,0000 per month annuity? After all, this is a for profit company and to the victor go the spoils. Are you high enough on the food chain to get the big payoff"