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347 Technical Support Representative Reviews

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Technical Support Representative at Comcast
in Houston, TX

What do you like about working at Comcast?

"Very professional company with great people, good benefit and opportunity to growth."

Do you have any tips for others interviewing with this company?

"Be relax, people at comcast are very friendly"

What don't you like about working at Comcast?

"Have to change my schedule every six months."

What suggestions do you have for management?

"Better communication between managers and supervisors"

Technical Support Representative at Cablevision
in Shelton, CT

What do you like about working at Cablevision?

"Overtime available often, benefits are great."

Do you have any tips for others interviewing with this company?

"Be careful because tech support for cablevision is not as hyped up as it sounds the first few days. The job description requires you to know in depth knowledge of computers, however the job is very, very basic when it comes to computer knowledge and they teach you what you need to know anyways. Keep in mind very few people actually stay past a few months. It is also an environment that employees get health problems often from working due to stress."

What don't you like about working at Cablevision?

"Employees face VERY little respect, your work goes unnoticed often, exhausting place to work, very strict environment, horrible management, constant lying to reps, information is often different from one person to another, training needs much attention, very little communication between management (also very little communication between training team and supervisors on floor), delay of information that effects customers greatly, employees are constantly told to lie to customers, highly unethical place to work, very hard to receive days off even if it means family member is sick in hospital or you're getting married (true story of mine). Very unprofessional atmosphere to work in despite what the job description says.Too many people get fired or quit within the first few months, I think it's ridiculous that I was considered a senior within a year of working. People continue to get very sick because of the stressful environment, I did not stop being sick until after I decided to leave Cablevision. They try to beat it in you that you can move in the company but it is difficult especially considering they bash you for very little things like forgetting to remind people of the answer center online while speaking to a customer on the phone."

What suggestions do you have for management?

"Act more professional and listen to employees when there are many employees with the same problem."

Technical Support Representative at Insight Communications
in Bloomingdale, IL

Please give us a one liner to describe this review.

"I ran out of FMLA and was released. They had a 9% layoff 3 days later"

What do you like about working at Insight Communications?

"Proximity to my home"

Do you have any tips for others interviewing with this company?

"Positive attitude."

What don't you like about working at Insight Communications?

"No training before clients start calling about issues."

What suggestions do you have for management?

"Train your employees before they start taking calls from clients"

Technical Support Representative at Affinion Group
in Trumbull, CT

Please give us a one liner to describe this review.

"fantastic organization to start your career in"

What do you like about working at Affinion Group?

"Location in Connecticut"

What don't you like about working at Affinion Group?

"Work Environment, small office"

What suggestions do you have for management?

"get bigger offices"

Technical Support Representative at AT&T
in Detroit, MI

Please give us a one liner to describe this review.

"AT&T is a good company."

What do you like about working at AT&T?

"The opportunities offered to employees."

What don't you like about working at AT&T?

"Staff just didn't care."

What suggestions do you have for management?

"Be open-minded."

Technical Support Representative at HostMySite.com

Please give us a one liner to describe this review.

"Good company but needs some work with the $"

What do you like about working at HostMySite.com?

"The hours and staff"

Technical Support Representative at Cablevision
in Shelton, CT

Please give us a one liner to describe this review.

"Good pay but room for advancement is limited and some employees get terrible shifts."

What do you like about working at Cablevision?

"Steady good paying job."

Do you have any tips for others interviewing with this company?

"Basic TCP/ip knowledge and Microsoft Office is needed to be considered and a can do attitude is needed."

What don't you like about working at Cablevision?

"Advancement opportunities are limited."

What suggestions do you have for management?

"Keep up the good work."

Technical Support Representative at Platinum Advanced Technologies
in Princeton, NJ

Please give us a one liner to describe this review.

"Nice company and good people"

What do you like about working at Platinum Advanced Technologies?

"My co-workers and the team environment"

What don't you like about working at Platinum Advanced Technologies?

"In two years the company was bought out three times."

What suggestions do you have for management?

"Don't sell!!!!"

Technical Support Representative at Armstrong Cable
in Butler, PA

Please give us a one liner to describe this review.

"Average but ok"

What do you like about working at Armstrong Cable?

"I love the personell just great people"

What don't you like about working at Armstrong Cable?

"Pay lacks for work involved"

What suggestions do you have for management?

"Again open up those bank accounts and pay for the service rendered by employees"

Technical Support Representative at People for People
in Albuquerque, NM

Please give us a one liner to describe this review.

"great place to work, not the best pay"

What do you like about working at People for People?

"helping people fix their computer issues."

Technical Support Representative at OpenText
in Tallahassee, FL

Please give us a one liner to describe this review.

"This company laid the foundation for research and analysis"

What do you like about working at OpenText?

"The environment allow me to get a good foundation in the client/server environment and allow me to manage databases and practice restoring and troubleshooting using Microsoft sql server and windows server environment."

What suggestions do you have for management?

"Allow employees a little more exposure or training in other areas of the product."

Technical Support Representative at Alpha Systems

What do you like about working at Alpha Systems?

"The knowledge acquired, considering it was my very first technically related employer"

What don't you like about working at Alpha Systems?

"The discrimination with the management at the time of employment"

What suggestions do you have for management?

"Invest in some Management courses"

Technical Support Representative at Sanmina-SCI
in Foothill Ranch, CA

Please give us a one liner to describe this review.

"Excellent work environment"

What do you like about working at Sanmina-SCI?

"The environment and people/coworkers is very friendly and conducive to success."

Technical Support Representative at Comcast
in Houston, TX

Please give us a one liner to describe this review.

"Good"

What do you like about working at Comcast?

"The people and profesionalism of the company"

What don't you like about working at Comcast?

"No opportunities to growth"

What suggestions do you have for management?

"Be more professionals."

Technical Support Representative at California State University, Fullerton
in Fullerton, CA

Please give us a one liner to describe this review.

"Experience worth its weight in gold!"

What do you like about working at California State University, Fullerton?

"Exposure to all sorts of things IT. Problems to solve."

What don't you like about working at California State University, Fullerton?

"Pay somewhat low, hours subject to availability."

What suggestions do you have for management?

"They do it right."

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