Working at SOS Security in Newport Beach, CA: 2 Employee Job Reviews by Real Employee working in Newport Beach, CA Area

"The job started out ok. Then I realized there were too many issues. The company doesn't train you or even go to the job site to check on guards or the client. The supervisors say they will but never do. No clear post orders nor communication."

"The supervisor in charge for armed accounts should honestly be fired. I worked at a site where the guy would not stop asking the security team for money. He would would also ask the sales associates. On top of that he would be on his phone for most of the shift. When I started there he told me he was the supervisor in charge. Even though I reported the guard to the supervisor. The supervisor would not do anything about it. The guy tells me 1 day that he has 2 months for his permit to expire. He flat out tells me he's not going to tell the supervisor and even if he did the supervisor would still let him work. The guy basically thought he was above the law. I report it to the supervisor. The supervisor all of a sudden can't remember his name. Even though I advise the supervisor he acted like he didn't know. It wasn't until the day his permit expired that he calls the office. You would think they would check before hand. So thanks to the supervisor and this guard, I was forced to put in close to 70 hours a week. I got stuck doing 12 to 14 hour shifts 6 days a week. A family friend passed away and I could not get time off to go. The contract was literally hanging on since I was putting in more hours than the store manager at the time. After almost blacking out on the freeway going to work I had to call them up and ask where the extra cover is. I was forced to do the job of 4 people. After getting told multiple times they are working on it I had to yell at them that this had to stop. The supervisor now says he will personally drive to check on the site talk to the client and see what he can do to fix things. Not only did he never show up or any other supervisor show up. He lets the guard come back that kept asking for money. You guessed it, things got worse. They lost the contract and the supervisor got mad that I wouldn't stay with the company. The main supervisor is too old and way too unfit to supervise. He also has Alzheimer's."