SOS Security Employee Job Reviews in the United States

"I left a good job to join SOS in a high level job only to find out it was under false conditions. When directly asked during the interview, the company CEO informed me there were no plans to sell the company. However, about 40 days in it was announced the company was being acquired."

"The branch office located in San Jose, CA, is below any imaginary expectation! The management’s incompetence, and this apply to all departments, cannot be labeled as there is no definition in Webster Dictionary to describe it. Contact and communication with the management team is close to zero, no answered phone calls, no return calls or response to emails. All employment details discussed during the hiring process are science fiction stories, as none of them are becoming reality and later you will be told that were never conferred. The ineptitude of the security staff under my supervision makes you wonder if there is any IQ requirement to get a Guard Card in California and explains the site turn over and the client’s frustration with the offered service. This explains the multitude of lost contracts and the company’s desperate low bids to stay in business. Recently SOS Security acquired another dead bet business called First Security Services that still operates in Walnut Creek, CA. This new acquisition, added one more substandard Branch Manager and one more inferior Operations Manager to the original incompetent group. These two, are running this office on favoritism basis, personal preferences and interests. I will not provide names, all interested parties can do their own research and find the identity of the individuals that MUST be avoided, by all means. The appearance of the First Security Services and SOS Security guards will embarrass any real security professional, as these two companies have no uniform, grooming and hygiene standards. This review can be much longer however, the conclusion is: avoid at all costs SOS Security, Allied Universal and First Security Services; there are much better and decent options out there waiting for you. Good luck!"

"SOS Security was a truly wonderful company to work for. Since new management took over, it should be avoided at all costs unless you want lots-o-drama."

"SOS Security should be ashamed of its hiring ethics. I worked with them a little shy of two weeks. First, they don't pay for the actual orientation, nor do they pay for the first day of onsite training. So they have employees working for free. I've never ever worked for a security company with this kind of underhanded practice. Would I refer them to honest, hard-working potential clients? Absolutely NOT."

"I only was with this company almost a month. I told the hiring manager what my goals are and my schedule. We shook hands on it and he said okay. 2nd week in, I'm forced to do last second overtime. Had to find out by another supervisor on what happened. 3rd week in, I'm now getting split off days and the schedule keeps changing. They messed up on the schedule so bad during the second week. I had to go 3 days with no sleep. Once they tried the split days off I quit. Very unprofessional to just say yes to the new hires and go against everything just to get people to join the company. Well, put up with it for 10 years. I'm not the kind of person that allows supervisors to walk all over me. You either keep your word or I find something better."

"The job started out ok. Then I realized there were too many issues. The company doesn't train you or even go to the job site to check on guards or the client. The supervisors say they will but never do. No clear post orders nor communication."

"Don't waste your time with this company. The supervisor is so unprofessional. I have no idea how he's still able to work. I had to find other work thanks to the supervisor refusing to remove a guard that would not stop playing on his cell phone. He would also ask sales associates for money. On top of that he was able to pick his own hours and walk off the site whenever he liked. Due to the current supervisor refusing to do his job he lost the contract. He claimed he had no idea what was going on. We all knew it was gonna happen. We saw the other security company talk to the client multiple times. I was forced to put in 64 hours a week and had to miss a funeral of a family friend. This company will be sued in the future thanks to this guy breaking the law."

"The supervisor in charge for armed accounts should honestly be fired. I worked at a site where the guy would not stop asking the security team for money. He would would also ask the sales associates. On top of that he would be on his phone for most of the shift. When I started there he told me he was the supervisor in charge. Even though I reported the guard to the supervisor. The supervisor would not do anything about it. The guy tells me 1 day that he has 2 months for his permit to expire. He flat out tells me he's not going to tell the supervisor and even if he did the supervisor would still let him work. The guy basically thought he was above the law. I report it to the supervisor. The supervisor all of a sudden can't remember his name. Even though I advise the supervisor he acted like he didn't know. It wasn't until the day his permit expired that he calls the office. You would think they would check before hand. So thanks to the supervisor and this guard, I was forced to put in close to 70 hours a week. I got stuck doing 12 to 14 hour shifts 6 days a week. A family friend passed away and I could not get time off to go. The contract was literally hanging on since I was putting in more hours than the store manager at the time. After almost blacking out on the freeway going to work I had to call them up and ask where the extra cover is. I was forced to do the job of 4 people. After getting told multiple times they are working on it I had to yell at them that this had to stop. The supervisor now says he will personally drive to check on the site talk to the client and see what he can do to fix things. Not only did he never show up or any other supervisor show up. He lets the guard come back that kept asking for money. You guessed it, things got worse. They lost the contract and the supervisor got mad that I wouldn't stay with the company. The main supervisor is too old and way too unfit to supervise. He also has Alzheimer's."

"The job started out good, however I noticed way too many issues that shouldn't have been ignored by the supervisors. I did high end retail. The whole time I was there not 1 supervisor came down to check on the guards or the client that hired the company. No clear post orders to follow. No company training for the job site. The whole time I was there I worked with a guard that would not stop asking the sales associates for money, and would not stop harassing them. He would also not stop playing on his phone. I brought this up to the main supervisor many times. The only answer I get is oh I will take care of it. Now this clown I'm forced to work with thinks it will be ok not to tell the office his permit for his firearm will expire. He was going to show up without it. I reported it to the office and same response. They will take care of it. Now short handed. Instead of sending cover to help with the hours for the site. They have me covering 12 to 14 hour days non stop and have another guard who's already working 2 jobs do the same. I had to beg the office to get cover for the site a.s.a.p. Working 70 hours a week now off day plus traffic is ridiculous. Sleep didn't exist. For what ever reason the main supervisor lets the guard come back after all the issues we have with him. Now he's picking his own hours and walking off the job site with no issues. He got away with quite a bit. This guard who claims to be the supervisor of the site when he wasn't, thought I would be ok with buying him food plus paying him in a bribe just for him to do his job. So with the other bad guards we had plus him, we lost the account. Since the main supervisor didn't care what was going on. He didn't even tell the guards and we all found out by ourselves. Never work for this unprofessional company. It is very ridiculous how retarded the office is."

"The company does give you experience if you're new to armed security. Most places will not hire you without military experience, which is odd cause they don't offer super high pay. Only issue I have is I work with a team that I can't depend on. I am forced to work over 56 hours a week and do the job of 3 people. 1 guy I work with is always complaining about his debt issues and how he needs more money. However he doesn't like to work. It depends on the job site. The one I'm at now, thanks to all 3 guards, I'm at work more than at home."

"Great company for working overseas, Afghanistan."

What do you like about working at SOS Security?

"My boss and I communicate really well together to where we share inside jokes amongst one another"

Do you have any tips for others interviewing with this company?

"It is a good job to work as there are opportunities to work many different shifts"

What don't you like about working at SOS Security?

"Upper management treats you as if you are only there to make them money."

What suggestions do you have for management?

"To listen to your employees more, see how and why things are not working out for their employees"

"Lost prevention of high end fashion items"

What do you like about working at SOS Security?

"Worked well witht he client and took employee input into account."

Do you have any tips for others interviewing with this company?

"Just to be knowledgable in lost prevention and the rights you have as an officer and those of the people that shop at the boutiques."

What don't you like about working at SOS Security?

"Compensation and benefit were not that great for the work done."

What suggestions do you have for management?

"Work closer with employees to train them proper and make their cleint that much more happy."

"I loved it, until we were suprised in an acquisition"

What do you like about working at SOS Security?

"The location was close, culture was perfect, my direct boss did his best, my duties helped me grow as a professional"

Do you have any tips for others interviewing with this company?

"Be aware of the high ladder you will have to climb if you expect to be in a managerial role"

What don't you like about working at SOS Security?

"The company was recently sold, hendering my ability to move up. There were false promises too, that I didn't get in writing"

What suggestions do you have for management?

"We didn't have to sell yet, we could of continued building that company!"

What do you like about working at SOS Security?

"Laid back work, everything was ok. The problem was the supervisor."

Do you have any tips for others interviewing with this company?

"If the person in the interview is in a good mood you made it!"

What don't you like about working at SOS Security?

"They change your days without notice, they can take away hours when ever they feel like it, They did not give me days off for my wedding!!!! I could not believe it when they told me I could not have days off for my wedding."

What suggestions do you have for management?

"Talk to the employees, ask them what they need make them think we care."