I thought Ross Dress For Less was great - for a while. At least working there. As a shopper that sparked my interest. I had a pleasant interview and good beginning - training wise. I had issues being the only one working the dressing room. Impossible. I think Ross can be a good place to start or as a first job. It's the easiest POS I've encountered in retail. There IS a huge confusion about scheduling; hours and post-closing recovery, that was not half explained at all. No matter the section, no employee can do it all alone, especially in a busy to swamped store. I missed numerous breaks - not the exclusive either. It is NOT the employee's responsibility to make sure they took their break. One reason being they usually get too busy to even look at the clock. Once I asked an MOD (twice) if I could go on break now. No answer. And I couldn't leave my post.
Ross IS a good company but they have a major fault line over loss and shoplifting. Sometimes these thefts are VERY overt. I didn't feel totally secure behind cash registers past a certain hour. And yes, staying open after 2 a.m. CAN be a sore idea. I felt that management needed to swish things up and alternate areas. Because soon enough it all became not doable.
I worked for Ross for just over a year as an operations manager. Pay was good, but after working there for a year, you couldn't pay me enough to go back. The company is disorganized. Management is unappreciative of employees. Pay for store associates is terrible. Everything is micromanaged because it has to be, since the pay offered to store employees is. Not enough to draw quality people. In the year I was there my store went through 3 managers, and went for over a year without a district manager. There were at least 9 different 'temporary' district managers, all of whom demanded we do things differently, resulting in confusion and inconsistency with processes. Company is process driven and has no respect for its employees. We were instructed to hire 3 times the needed number of employees because it was necessary to stay ahead of the company turnover rate.
Get that lady out of there, because when shes not present everybody does amazingly, but when she is there, all of a sudden, it goes downhill