Qwest Employee Job Reviews in the United States

"Good place to work if you know someone in management."

"Qwest was a great place to work, but like any telco, had its issues."

What do you like about working at Qwest?

"I never made more money at any other job."

What don't you like about working at Qwest?

"Like any other telco the bureaucracy is at sometimes ridiculous."

"Their training was the best."

What do you like about working at Qwest?

"I enjoyed helping customers to get their problems solved and building relationships that led to sales."

Do you have any tips for others interviewing with this company?

"Be nice. Learn your basic telephone and customer service techniques. Know the products you will be selling."

What don't you like about working at Qwest?

"Their inflexibility to one's personal life. The pressure they laid on you to do better even when you were doing very well."

What suggestions do you have for management?

"Management needed to take a more active role with their teams by taking escalations, being more accessible to help out, and by laying down more severe punishment for those with poor customer service skills."

"Fun if you like high stress environments."

"Wonderful company"

What do you like about working at Qwest?

"Great place to work while it lasted."

Do you have any tips for others interviewing with this company?

"Research position before applying"

What don't you like about working at Qwest?

"Massive Layoff"

What suggestions do you have for management?

"Suggest other positions available within company."

"Slow and Steady with NO vision and a lot of risk from corporate cost cutting..."

What do you like about working at Qwest?

"They had great benefits. They paid for the first half of my Master's degree... that is before they eliminated my department and laid me off (actually they waited until I found another job so they didn't have to pay me a package)"

Do you have any tips for others interviewing with this company?

"Focus on process, being a task master and execution. They don't have time or room for innovation so... skip that part"

What don't you like about working at Qwest?

"Their management team isn't very in tune with the market... even their product managers seemed to lack an understanding of what the market wants/needs."

What suggestions do you have for management?

"Reorg from the product manager level and up on the product and strategy side. You have direct, active access to a huge audience of SMB owners who need lots of different marketing services. You are failing them (as well as your stock holders) hard on your limited product offerings and delivery of value... you obviously don't understand the web and you can't take off the blinders and see what you have."

"High paced sales with a heavy emphasis on customer service."

What do you like about working at Qwest?

"It's great."

"Get in and find an exit strategy"

What do you like about working at Qwest?

"I loved the travel and had a great boss to work with"

What don't you like about working at Qwest?

"The way it ended and the opportunity for growth within the training department"

"Unfortunately the company was sold and we were all laid off."

What do you like about working at Qwest?

"Everything about it was great. Excellent team, high profile deals and a chance to make a lot of money."

What don't you like about working at Qwest?

"Internal politics. But my manager handled that for me."

"Connective - reconnect with service"

What do you like about working at Qwest?

"The opportunities for personal and professional growth. The benefits and salary are like no other I have experienced. It is a union based company but also an open forum for communication on all levels. I would go back in a heart beat!"

Do you have any tips for others interviewing with this company?

"Be prepared for a fast paced, metric driven environment that is continuously charged with challenge from employees, customers, stockholders, PUC's etc. You must be prepared to answer to every player."

What don't you like about working at Qwest?

"It was demanding but very satisfying."

What suggestions do you have for management?

"Set back and listen a little more to both it's customers and employees, understand the potential for improvements and potential for profitable gains based on the connective perceptions. Listen to the bad and change it for good. Sounds simple but not sure it's happening, especially if new members of management are not familiar with the union and it's strategies."

"addressing the problem of my experience"

What do you like about working at Qwest?

"what I like is the people I got assigned to work with at first, that was the team I wanted, and teamwork is always there when it comes to completing the job before the due date...we were the best team of the portland installation group,I say that because we had to step into a job at lake oswego to finish all necessary unfinished jobs requirements over nite to meet the due date and we felt so important after the assignments was done on time....good feelings of accomplishments was brought to our attention.."

Do you have any tips for others interviewing with this company?

"I say just work hard and be your self"

What don't you like about working at Qwest?

"new manager has a game called devide &conquer and likes to micro manage our group specially when I was working with the electrician and she shows up and pulls me away from my work and harass me about the company van why I'm not using it to go to work, I didnt know really what to say so I said that I was running a little late to meet with the electrician guy so I just used my truck to be there on time."

What suggestions do you have for management?

"managements down south is not a problem to me but the management in portland in the year of 2000 needs not to -micromanage- and -bad mouth-the groups and she uses people, to snitch and do most jobs for her while she's away,"

"This employer is brutal to its employees, management and hourly."

"Great opportunity to grow into a sales position."

What do you like about working at Qwest?

"The job at Qwest allows me to interact with a great variety of customers while working to either save them money on their services or provide them with good deals."

"Qwest was a great place to develop my training and documentation skills."

What do you like about working at Qwest?

"During dot.com boom so laid back enjoyable environment. Not micro-managed but able to work independantly with the support of my supervisor."

What don't you like about working at Qwest?

"Changed ERP system so havd to travel to Denver often and for extended period of time."

What suggestions do you have for management?

"Well, they are all in jail now so I guess......be HONEST!"