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Working at Qwest in Omaha, NE: 3 Employee Job Reviews by Real Employee working in Omaha, NE Area

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On average, employees in Omaha, NE at Qwest give their company a 2.8 rating out of 5.0 based on 3, whereas overall Average Rating of Qwest is 3.7 out of 5.0 based on 137 Qwest Review Ratings. The happiest Qwest employees in Omaha, NE are QA Analysts submitting an average rating of 4.5 and Senior HR Generalists with a rating of 3.8.

19%
44%
33%
2%
2%
3.7
Average Rating
(based on 54 Qwest Review Ratings)

Ratings by Category

Company Culture
3.4
Growth Opportunities
3.1
People You Work With
4.2
Person You Work For
3.9
Rewards You Receive
3.8
Support You Get
3.6
Way You Work
4.0
Work Setting
3.8
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Working at Qwest in Omaha, NE: 3 Employee Reviews

QA Analyst

"I have worked with Qwest for about year and half and I really like the flexiblity they provided me to get my job done.We are a team of 20 and this project was rated the best and falls under Platinum grade project within Qwest IT."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Senior HR Generalist
Work Setting 4 / 5 Support You Get 4.3 / 5 Rewards You Receive 3.1 / 5
Growth Opportunities 3.5 / 5 Company Culture 3.5 / 5 Way You Work 4.7 / 5
Customer Service Agent

"Their training was the best."

What do you like about working at Qwest?

"I enjoyed helping customers to get their problems solved and building relationships that led to sales."

Do you have any tips for others interviewing with this company?

"Be nice. Learn your basic telephone and customer service techniques. Know the products you will be selling."

What don't you like about working at Qwest?

"Their inflexibility to one's personal life. The pressure they laid on you to do better even when you were doing very well."

What suggestions do you have for management?

"Management needed to take a more active role with their teams by taking escalations, being more accessible to help out, and by laying down more severe punishment for those with poor customer service skills."

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