On average, employees in Omaha, NE at Qwest give their company a 2.8 rating out of 5.0 based on 3, whereas overall Average Rating of Qwest is 3.7 out of 5.0 based on 137 Qwest Review Ratings. The happiest Qwest employees in Omaha, NE are QA Analysts submitting an average rating of 4.5 and Senior HR Generalists with a rating of 3.8.
"I have worked with Qwest for about year and half and I really like the flexiblity they provided me to get my job done.We are a team of 20 and this project was rated the best and falls under Platinum grade project within Qwest IT."
"Their training was the best."
What do you like about working at Qwest?
"I enjoyed helping customers to get their problems solved and building relationships that led to sales."
Do you have any tips for others interviewing with this company?
"Be nice. Learn your basic telephone and customer service techniques. Know the products you will be selling."
What don't you like about working at Qwest?
"Their inflexibility to one's personal life. The pressure they laid on you to do better even when you were doing very well."
What suggestions do you have for management?
"Management needed to take a more active role with their teams by taking escalations, being more accessible to help out, and by laying down more severe punishment for those with poor customer service skills."
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