Management you ask about That's just the very problem with EVERYTHING there. Things used to be a lot worse about 8 to 10 years ago. It used to be that anyone could pretty much do whatever they wanted, and as long as no one complained, one could get away with it. Supervisors didn't care, so much, that we had people making up their own hours, going to bars on break times, and basically sitting around all night - not doing a single thing - then carding-out for the night to go home. If someone didn't want to do a certain cleaning assignment, the supervisors used to say something like, That's OK, you don't have to do it, I'll assign that job to someone else, and you can go sit for the rest of the night and smoke cigarettes outside all night if you want. My father was often one of those victims who got assigned those undesired jobs simply because management didn't care. None of the managers in housekeeping had ANY sort of college background, so no one really understood how to manage everyone. Recently, within the past 2 years, we received two new additional managers in the housekeeping department, who actually have a college degree in management. One still works there, though, from previous times, who is one of those Dilbert-bosses, and she is quite a mean old hag, too, who lies and is sneaky. Things have gotten a little(!) better since we received these new supervisors, but most of the shenanigans still go on there. All of the managers seem to stick together there, so of course no one wants to do anything about it. So, as far as suggestions go, for management That's not the kind of decision that I get paid to make there. Everyone there knows the situation, but no one wants to do anything to make things better there. Since I've been there, within the past 9 years, we've seen 3 different Presidents. This is the 3rd president since I've been there. That should say at least something about the company.
Listen to your employees. Most of you were working the floor at one time too. I am in upper management now and I llisten to my employees and try to make adjustments. Even if nothing can be done to help the complaints. Management needs to listen.
Management should direct the nurses to utilize the interns and try to teach them more about medicine instead of neglecting them. This way both parties have a better interaction and possibly improve the state of the medical wing of the hospital.