"I would not recommend working here."
What do you like about working at Mercy Hospital?
"I think the pay is good for the amount of work one is expected to do in Environmental Services (housekeeping). They are usually pretty good about creating a flexible schedule in the evening shift in order to accommodate one's school schedule, let's say, for example. I'm convinced that their health care (taking care of patients) is good; at least I believe they're doing their best they can, being that they're a busy hospital."
Do you have any tips for others interviewing with this company?
"I would not apply into the housekeeping department; that's for sure. Other departments may be better. This is a union job - SEIU local 113, so as far as interviewing goes, it's a little difficult getting the actual face-to-face interview, but once the interview is set up, the questions aren't too hard to answer - at least in this department."
What don't you like about working at Mercy Hospital?
"At Mercy Hospital, in Coon Rapids Minnesota, they have everything from favoritism between supervisors and employees to people smoking marijuana in the parking lot, on camera, and still employed there. Nobody cares. My father also works there in Environmental Services (I've been there for about 9 years, and my father has been there for about 12 years or so) and they gave him a lot(!) of grief about many things since he's been there. He would have quit a long time ago if it weren't for the fact that he has a hard time finding a job."
What suggestions do you have for management?
"Management you ask about That's just the very problem with EVERYTHING there. Things used to be a lot worse about 8 to 10 years ago. It used to be that anyone could pretty much do whatever they wanted, and as long as no one complained, one could get away with it. Supervisors didn't care, so much, that we had people making up their own hours, going to bars on break times, and basically sitting around all night - not doing a single thing - then carding-out for the night to go home. If someone didn't want to do a certain cleaning assignment, the supervisors used to say something like, That's OK, you don't have to do it, I'll assign that job to someone else, and you can go sit for the rest of the night and smoke cigarettes outside all night if you want. My father was often one of those victims who got assigned those undesired jobs simply because management didn't care. None of the managers in housekeeping had ANY sort of college background, so no one really understood how to manage everyone. Recently, within the past 2 years, we received two new additional managers in the housekeeping department, who actually have a college degree in management. One still works there, though, from previous times, who is one of those Dilbert-bosses, and she is quite a mean old hag, too, who lies and is sneaky. Things have gotten a little(!) better since we received these new supervisors, but most of the shenanigans still go on there. All of the managers seem to stick together there, so of course no one wants to do anything about it. So, as far as suggestions go, for management That's not the kind of decision that I get paid to make there. Everyone there knows the situation, but no one wants to do anything to make things better there. Since I've been there, within the past 9 years, we've seen 3 different Presidents. This is the 3rd president since I've been there. That should say at least something about the company."
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