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Lowe's Employee Reviews for Customer Service Associate

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17%
48%
26%
4%
4%
3.6
Average Rating
(based on 23 Customer Service Associate Review Ratings)
Customer Service Associate
in Jackson, MI

"I liked working at Lowe's."

Person You Work For 4.5 / 5 People You Work With 4.7 / 5 Work Setting 4.7 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.5 / 5 Growth Opportunities 4.5 / 5
Company Culture 4.6 / 5 Way You Work 4.3 / 5
Customer Service Associate
in Ruston, LA

"This was a good part-time job at Lowe's for a college student."

Person You Work For 4.1 / 5 People You Work With 4.8 / 5 Work Setting 3.6 / 5
Support You Get 2.7 / 5 Rewards You Receive 2.7 / 5 Growth Opportunities 2.9 / 5
Company Culture 3 / 5 Way You Work 3.6 / 5
Customer Service Associate
in Las Vegas, NV
Person You Work For 4.5 / 5 People You Work With 4.7 / 5 Work Setting 4.4 / 5
Support You Get 5 / 5 Rewards You Receive 4.2 / 5 Growth Opportunities 4 / 5
Company Culture 4.5 / 5 Way You Work 4.8 / 5
Customer Service Associate

What don't you like about working at Lowe's?

"Sometimes, they'll have you working until 11 p.m., and the next morning, they want you back at 5:30 a.m. to help open the store."

Customer Service Associate

What suggestions do you have for management?

"Begin to hold people accountable for their mistakes. Reward those who do their job."

Customer Service Associate

"4 out of 5 stars."

Customer Service Associate
in Orange Park, FL

What do you like about working at Lowe's?

"At Lowe's you could have training in any area that interested you,and they always encouraged your efforts."

Customer Service Associate
in Mount Pleasant, SC

"This review is based on my opinion from the three years I have been employed with Lowe's."

What do you like about working at Lowe's?

"I like how they have the open door policy enforced as well as the ways we deliver the core values of the company."

What suggestions do you have for management?

"Continue interacting with the sales floor in a friendly but conservative manner, making both the employees and customers comfortable enough to address any problems they may have with you or anything else."

Customer Service Associate
in Sylva, NC

What do you like about working at Lowe's?

"I liked the interaction with customers at Lowe's."

What don't you like about working at Lowe's?

"I didn't like the hours."

What suggestions do you have for management?

"I would suggest more hours."

Customer Service Associate

"Lowe's is a good company only if you become a full-time associate, but if you aren't, then you're trash to the company, even if you're a better worker than a full-timer."

What do you like about working at Lowe's?

"I like that I can get benefits being a part-timer."

Do you have any tips for others interviewing with this company?

"Smile. Have a clean background check and drug test."

What don't you like about working at Lowe's?

"The Lowe's I work for has favoritism. It's an unethical experience working for a company where the managers lie and pick people for supervisor positions, not based on experiences or skill, but on whom they feel are skinnier, or prettier, or whom they have a relationship with outside of work."

What suggestions do you have for management?

"I feel like Sanford Lowes--I'm not sure about all Lowe's but Sanford--definitely needs to get a whole new group of managers who are honest and ethical."

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