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On average, employees at JetBlue Airways give their company a 3.7 rating out of 5.0 - which is 3% lower than the average rating for all companies on CareerBliss. The happiest JetBlue Airways employees are Customer Service Representatives submitting an average rating of 4.7.

25%
44%
12%
19%
0%
3.7
Average Rating
(based on 16 JetBlue Airways Review Ratings)
Company Culture
3.8
Growth Opportunities
3.2
People You Work With
4.1
Person You Work For
3.7
Rewards You Receive
3.7
Support You Get
3.6
Way You Work
3.7
Work Setting
3.7
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"Fun working environment, a lot of smart people and a pathway to sucess. I would recommend anyone apply there to do so. One thing that is great about working at JetBlue is that, there is constant emphasis on interactions and JetBlue has done a great job in building their own organic corporation. They are constantly making adjustments to better the organization as a whole."
Posted 4 years ago in Sunnyside, NY
JetBlue Airways Employee
in Long Island City, NY

"I've worked with jetBlue since 2006. During that time I've seen the IT department continue to degrade to it's current state. That state is a department led by a team of Directors and a CIO who lack pretty much all of the base values the company champions itself on, mainly ethics. The department is in practical dysfunction, and does not deliver much if any value to the business, using overpriced solutions from their Infrastructure Business partner that doesn't deliver any results. You almost have to question motive as to why some of the decisions are made. There needs to be a desperate reorg of this department (IT), so I'd recommend staying away until that occurs, which you'd know b/c the CIO would be different from the current one."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 1 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
JetBlue Airways Employee
in Kew Gardens, NY

"I started working for this company when it was a startup. My seniority is less than 40. At that time I shared the office with COO, CEO and other upper management people. And then I moved to work in JFK and a year later back to HQ in Qeens, NY. I was with JetBlue for 7 years but had to leave since my family decided to move to CT. Nice people, nice environment very different type of work culture. I do not know if it has been changed but until 2006 when I resigned it was the best company I ever worked for. Best of Best!!!"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

3.7
JetBlue Airways (25)

4.3 Highest Rated in this Industry is Continental Airlines (65)
3.4 Lowest Rated in this Industry is SkyWest Airlines (14)
3.8 Average of All Companies in this Industry (735)
JetBlue Airways Employee
in Long Island City, NY

"Jetblue is a great place to work, but raising a family in the NY metro area is not what my wife and I would prefer."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Accountant
in Sunnyside, NY

"Fun working environment, a lot of smart people and a pathway to sucess. I would recommend anyone apply there to do so. One thing that is great about working at JetBlue is that, there is constant emphasis on interactions and JetBlue has done a great job in building their own organic corporation. They are constantly making adjustments to better the organization as a whole."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5

Average JetBlue Airways Ratings in the Past 2 Years

Year Salary
2011 $3
2012 $3
Ramp Agent
in New York City, NY

"my experience has been great at jetblue."

What do you like about working at JetBlue Airways?

"I like the culture and the environment the have set for employees."

What don't you like about working at JetBlue Airways?

"There is nothing not to like about the company, the look to improve daily."

What suggestions do you have for management?

"I would like the management team to continue to take employee advice."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Director of HR
in Forest Hills, NY

What do you like about working at JetBlue Airways?

"innovation, creativity, vibrant, fun culture, travel perks, independence, growth potential"

Do you have any tips for others interviewing with this company?

"find out what it's really like on a daily basis. don't believe all the hype"

What don't you like about working at JetBlue Airways?

"No trust, No vision, lack of teamwork and collaboration, losing their edge"

What suggestions do you have for management?

"get a solid business model and business plan that can achieve profitability. Take care of the people with better and more experienced leaders. Create more trust among everyone"

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 2 / 5
Technical Writer
in Long Island City, NY

"Worthwhile experience"

What do you like about working at JetBlue Airways?

"Freedom to fly. Good culture and ability for growth. A good experience."

Do you have any tips for others interviewing with this company?

"Do your homework and learn about the culture and environment. Stay positive!"

What don't you like about working at JetBlue Airways?

"Lack of pay and mediocre benefits make for a difficult long term career"

What suggestions do you have for management?

"Seek best candidates and not to promote based solely on longevity."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Facility Manager

"Progressive and succesful"

What do you like about working at JetBlue Airways?

"Jetblue is a culturally sound and highly productive, growing organization. Great company to work for"

Do you have any tips for others interviewing with this company?

"Upon receiving the job, prepare for a high paced, fun environment"

What don't you like about working at JetBlue Airways?

"As of this time there is limited opportunity to grow within my current department"

What suggestions do you have for management?

"The place is operated smoothly with a quality set of individuals, no."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Fraud Investigation Analyst
Person You Work For 3.5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 3.5 / 5
Business Continuity Manager
Person You Work For 2.9 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 3.2 / 5 Rewards You Receive 1.9 / 5 Growth Opportunities 1.9 / 5
Company Culture 2 / 5 Way You Work 3.9 / 5
Senior QA Engineer
Person You Work For 4.8 / 5 People You Work With 3.9 / 5 Work Setting 4.8 / 5
Support You Get 2 / 5 Rewards You Receive 3.9 / 5 Growth Opportunities 2 / 5
Company Culture 3.9 / 5 Way You Work 4 / 5
Customer Service Representative
Person You Work For 4.7 / 5 People You Work With 4.8 / 5 Work Setting 4.5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4.3 / 5
Company Culture 4.5 / 5 Way You Work 5 / 5
Desktop Support Analyst
in Long Beach, CA
Person You Work For 4.7 / 5 People You Work With 4.7 / 5 Work Setting 4.5 / 5
Support You Get 4.7 / 5 Rewards You Receive 3.1 / 5
Reservations Agent
in Slc, UT
Person You Work For 2.1 / 5 People You Work With 2.1 / 5 Work Setting 2.1 / 5
Support You Get 2.1 / 5 Rewards You Receive 2.2 / 5 Growth Opportunities 2.1 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Ticket Clerk
Person You Work For 4.1 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
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