Working at Intertek Group in Cortland, NY: 2 Employee Job Reviews by Real Employee working in Cortland, NY Area

"I would not think of recommending this company to anyone. All Intertek seems to care about is the current month's revenue. The company is too cheap for its own good. I witnessed new lab employees getting 4+-year-old laptops. Some of the stuff was so old, people could not even do their job effectively. I was once denied a $20 USB thumb drive because my manager at the time wanted some other group to pay for it. The IT infrastructure in many US locations is obsolete and goes down more often then it should: Few managers want to spend money on hardware or the people to support it. Nothing but fire drills to get systems back up and running with the business screaming at you because they could not do their job. In the Information Technology Department, there is no room for advancement. There is not even an allocated budget for IT training. Pay is not great. Raises are minimal. One year, they even screwed me out of most of my bonus. In many cases, when Intertek acquired another company, IT management refused to insist that the acquisition integrates into the central IT support model. This not only resulted in shadow IT groups within the business that basically did what they wanted to, but it ended up costing Intertek a fortune in the long run which no one seemed to care about as there was no immediate expense for the integration. During my tenure, upper IT management didn't seem to have a clue on how the "real world" worked. They often just hired people they favored from jobs they had held at other companies ... and they didn't even try to cover up the fact that this was happening. I applied for one internal job and during my interview was told that the job was already filled by someone who they presumably just found by canvassing the internet. The stress is enormous and they just throw you away when they are done with you. Please don't work here unless you are truly desperate for the money!"

"A collection of acquired businesses with no corporate culture or core identity."

What do you like about working at Intertek Group?

"The benefits package is above average and the employees are hard-working and dedicated."

Do you have any tips for others interviewing with this company?

"If you are a technical person who wants to have a technical career, Intertek may be adequate. For sales, marketing and business management personnel, you will be very disappointed in this organization. It sees itself as a technical/ engineering company as if that is an excuse for poor service delivery, poor management and disenfranchised sales personnel."

What don't you like about working at Intertek Group?

"Disorganized, weak leadership with no chain of command and multiple personnel with overlapping responsibility/ authority that causes confusion relative to decision making. No plan to integrate the many acquired businesses other than management platitudes directing that it be done."

What suggestions do you have for management?

"Reduce the overwhelming number of management staff and create a recognizable organizational structure. Management is not capable of this."