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Industry: Retailers · HQ: Richfield, MN

Geek Squad Employee Job Reviews in the United States

Browse Geek Squad Reviews by Job Title →

17%
51%
17%
13%
2%
3.7
Average Rating
(based on 53 Geek Squad Review Ratings)

Ratings by Category

Company Culture
3.6
Growth Opportunities
2.8
People You Work With
4.3
Person You Work For
4.2
Rewards You Receive
3.3
Support You Get
3.7
Way You Work
3.8
Work Setting
3.6
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Consultation Agent
"Geek Squad is an amazing company to work for. You will learn many things about customer service that one simple over the phone position cannot do. You will also learn about proper documentation of items taken care of in a professional environment. There is room to move up, but you have to be more motivated, and might need a few certificates to be looked at. The pay is okay, compared to local competition. Agents need to be paid more per hour, because more agents leave the job per year."
Posted 11 years ago in Rochester, MN
Chief Information Architect
in Orlando, FL

"Geek Squad is a great starter job."

Person You Work For 4.5 / 5 People You Work With 4 / 5 Work Setting 4.5 / 5
Support You Get 3.5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3.5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Security Analyst
People You Work With 4.9 / 5 Work Setting 4.9 / 5 Support You Get 4.5 / 5
Rewards You Receive 4.7 / 5 Growth Opportunities 4.8 / 5 Company Culture 4.7 / 5
Way You Work 4.6 / 5
Installation Technician
Person You Work For 5 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 4.8 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.7 / 5 Way You Work 4.8 / 5
Agent
Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3.9 / 5
Support You Get 4 / 5 Rewards You Receive 3.1 / 5 Growth Opportunities 2.4 / 5
Company Culture 2.9 / 5 Way You Work 3 / 5
CIA Agent
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3.5 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Senior Support Professional
Person You Work For 3.9 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3.9 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 3.9 / 5
Senior Support Professional

What do you like about working at Geek Squad?

"Had a good relationship with my boss and co-workers. I also liked the location of the building."

Do you have any tips for others interviewing with this company?

"Other than to take their time in the application because this company seems extremely capable, no."

What don't you like about working at Geek Squad?

"They didn't show care for hard work, didn't reward employees where it was deserved."

What suggestions do you have for management?

"The best way to enhance your employees work ethic is by listening and understanding and then providing a solution to make the greatest outcome for both parties."

Technician
Person You Work For 4.6 / 5 People You Work With 4.5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Computer Agent
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3.7 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1.2 / 5
Company Culture 4 / 5 Way You Work 3.1 / 5
Counterintelligence Agent

Do you have any tips for others interviewing with this company?

"Know someone that works for management, it seems like the only way lately."

What suggestions do you have for management?

"It would help if management stops being political."

Computer Technician

Do you have any tips for others interviewing with this company?

"Stay calm. Talk about what you know, don't pretend to know more than you do."

Counterintelligence Agent

What do you like about working at Geek Squad?

"I enjoy taking clients computers that aren't working and turning them around into a fully functional machine."

Do you have any tips for others interviewing with this company?

"I think it's a great place to work, just very little pay and benefits and expensive."

What don't you like about working at Geek Squad?

"Unable to advance, Medical/Health is expensive with the amount of money I receive each pay check."

What suggestions do you have for management?

"I really like my managers they but are unable to help me in my transfer."

PC Technician
in Evanston, IL

"Geek Squad was a great launching pad to get into IT"

What do you like about working at Geek Squad?

"Exposure to a variety of hardware/software/applications."

Do you have any tips for others interviewing with this company?

"Acquire and MCDST."

What don't you like about working at Geek Squad?

"Company policies that worked against the customer."

What suggestions do you have for management?

"Better training for staff. The staff needs to educate the consumer with accurate information regarding the available technologies."

Senior Computer Technician
in Westminster, CO

"Fun and exicting"

What do you like about working at Geek Squad?

"I love working with my team and helping customer fix their computer problem because the return is great."

Do you have any tips for others interviewing with this company?

"be prepared to know how to repair computers."

What don't you like about working at Geek Squad?

"The company does not pay the employees enough for what I do."

Lead Technician
in Montclair, CA

"It's my job, and I do it well."

What do you like about working at Geek Squad?

"It's a fast paced environment, and my co-workers are great people"

Do you have any tips for others interviewing with this company?

"If you fit, go for it!"

What don't you like about working at Geek Squad?

"Not a lot of room for growth, and sometimes I feel that my abilities and knowledge are restricted."

What suggestions do you have for management?

"Listen to your employees' ideas!"

Geek Squad Reviews FAQs

Is Geek Squad a good company to work for?

Geek Squad has an overall rating of 3.7 Average Rating out of 5, based on over 53 Geek Squad Review Ratings left anonymously by Geek Squad employees, which is 5% lower than the average rating for all companies on CareerBliss. 85% of employees would recommend working at Geek Squad.

Does Geek Squad pay their employees well?

Geek Squad employees earn $30,000 annually on average, or $14 per hour, which is 55% lower than the national salary average of $66,000 per year. 24 Geek Squad employees have shared their salaries on CareerBliss. Find Geek Squad Salaries by Job Title.

How satisfied are employees working at Geek Squad?

85% of employees would recommend working at Geek Squad with the overall rating of 3.7 out of 5. Employees also rated Geek Squad 3.6 out of 5 for Company Culture, 3.3 for Rewards You Receive, 2.8 for Growth Opportunities and 3.7 for support you get.

What is the highest paying job at Geek Squad?

According to our data, the highest paying job at Geek Squad is a Senior Member at $151,000 annually. Browse Geek Squad Salaries by Job Profile.

What is the lowest paying job at Geek Squad?

According to our data, the lowest paying job at Geek Squad is a Noncommissioned Officer at $18,000 annually. Browse Geek Squad Salaries by Job Profile.

What are the pros and cons of working at Geek Squad?

According to reviews on CareerBliss, employees commonly rated the pros of working at Geek Squad to be Company Culture, People You Work With, Person You Work For and Rewards You Receive, and cons to be Growth Opportunities.

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