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Geek Squad Employee Reviews for Lead Technician

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Lead Technicians at Geek Squad give their company a 4.4 out of 5.0, while the average rating for Geek Squad is 3.7, making them 17% happier than every other employee at Geek Squad and 12% happier than every other Lead Technician on CareerBliss - the happiest Lead Technicians work for Kaiser Permanente.

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4.4
Average Rating
(based on 1 Lead Technician Review Rating)
Lead Technician
in Boston, MA
Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3.6 / 5
Company Culture 4.1 / 5 Way You Work 4.6 / 5
Lead Technician
in Montclair, CA

"It's my job, and I do it well."

What do you like about working at Geek Squad?

"It's a fast paced environment, and my co-workers are great people"

Do you have any tips for others interviewing with this company?

"If you fit, go for it!"

What don't you like about working at Geek Squad?

"Not a lot of room for growth, and sometimes I feel that my abilities and knowledge are restricted."

What suggestions do you have for management?

"Listen to your employees' ideas!"

Lead Technician
in Mission Viejo, CA

"Small Fish bowl"

What don't you like about working at Geek Squad?

"The management uses Geek Squad as a sales tool. Your knowledge is given out free, the work you preform is never appreciated."

What suggestions do you have for management?

"If you do not understand something ask, barking orders is not the way to go."

Lead Technician
in Fort Worth, TX

"Get the experience and get out."

What do you like about working at Geek Squad?

"It was kinda fun to help people, and if the right managers are working it can be fun."

Do you have any tips for others interviewing with this company?

"It's not really for professionals. It's for people in the beginning of their careers, or the beginning of a particular line of work (if you've gone higher than the retail side of it.) Really tho, it's a bootstrap - don't let them brainwash you."

What don't you like about working at Geek Squad?

"You have the same problem you have most places, the retail managers think they are real business managers and get a god complex because they control the lives of over a hundred people. They stop caring and begin to treat everyone like they are in high school. The wrong manager can make the job completely unbearable, rather than just making it a strain."

What suggestions do you have for management?

"Treat Geek Squad personnel as you should: Like they are skilled professionals. If you DO end up hiring kids off the street to do the work, and then never treat them like adults, you will lose your best people time and time again. If you stop, and treat them like the huge production/profit makers that they are, and give them some respect(as they are often very intelligent) then you can make yourself more of an icon of knowledge, rather than incompetence."

Average Geek Squad Attributes by Lead Technician

Company Culture
4.1
Growth Opportunities
3.6
People You Work With
5
Person You Work For
4
Rewards You Receive
4
Support You Get
5
Way You Work
4.6
Work Setting
5
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