Company Menu

Geek Squad Employee Job Reviews in the United States

Browse Geek Squad Reviews by Job Title →

17%
51%
17%
13%
2%
3.7
Average Rating
(based on 53 Geek Squad Review Ratings)

Ratings by Category

Company Culture
3.6
Growth Opportunities
2.8
People You Work With
4.3
Person You Work For
4.2
Rewards You Receive
3.3
Support You Get
3.7
Way You Work
3.8
Work Setting
3.6
Advertisement
"Geek Squad is an amazing company to work for. You will learn many things about customer service that one simple over the phone position cannot do. You will also learn about proper documentation of items taken care of in a professional environment. There is room to move up, but you have to be more motivated, and might need a few certificates to be looked at. The pay is okay, compared to local competition. Agents need to be paid more per hour, because more agents leave the job per year."
Posted 11 years ago in Rochester, MN
Counterintelligence Agent

What do you like about working at Geek Squad?

"it is challenging and pushes me to be better every day. I like making things better for my clients and solving problems."

Do you have any tips for others interviewing with this company?

"Make sure you always act with integrity and keep the client experience at the forefront."

What don't you like about working at Geek Squad?

"When you have a bad manager or supervisor, things are really bad."

What suggestions do you have for management?

"I would listen to the agents more and not implement labor and operating models until they have been thoroughly tested and perfected."

Person You Work For 1 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 1 / 5
Manager

"The position provided a great experience in personal growth."

What do you like about working at Geek Squad?

"What I liked most about working at the company was the face paced environment which always provided a beneficial level of stress."

Do you have any tips for others interviewing with this company?

"The best possible tip I can provide is that when going in to the interview look into what the job description entails. Going in and asking an employee gives you the best understanding of what you should study before the interview."

What don't you like about working at Geek Squad?

"I would have preferred that the company provided and encouraged growth within the company. I do not feel as though there were the tools needed to understand and move further in the company."

What suggestions do you have for management?

"My one suggestion for management is to provide a clear directive for those who want to further themselves so that they know what is needed to be done to advance their career."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Field Service Manager

What do you like about working at Geek Squad?

"People culture, training and growth opportunities, flexibility, system management, passion for technology."

Do you have any tips for others interviewing with this company?

"Show passion for technology and outgoing personality while keeping the geek at bay, customers like to be educated at their level."

What don't you like about working at Geek Squad?

"Micromanagement of the bottom line and lack of technical development."

What suggestions do you have for management?

"Put more emphasis on technical development and training instead of upsell strategy."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Counter Operations Agent
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 2 / 5
IT Specialist
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Deputy of Counter Intelligence
Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 5 / 5
PC Technician

"This was an entry level job."

Person You Work For 3 / 5 People You Work With 3.3 / 5 Work Setting 2.3 / 5
Support You Get 2.2 / 5 Rewards You Receive 1.4 / 5 Growth Opportunities 1.4 / 5
Company Culture 3.4 / 5 Way You Work 2.3 / 5
Senior Counterintelligence Agent
Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 2 / 5
Excel Debugger
Person You Work For 4.8 / 5 People You Work With 4.8 / 5 Work Setting 4.8 / 5
Support You Get 4.8 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.8 / 5 Way You Work 4.9 / 5
Laptop Repair Technician
Person You Work For 3.9 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3.4 / 5 Rewards You Receive 3.7 / 5 Growth Opportunities 2.6 / 5
Company Culture 3.5 / 5 Way You Work 3.8 / 5
Repair Technician

"Sub-par company, hostile work environment."

Person You Work For 2.3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3.5 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 2.5 / 5 Way You Work 3 / 5
Counter Intelligent Agent

"Great company to work for."

Person You Work For 5 / 5 People You Work With 4.6 / 5 Work Setting 3.1 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 4.1 / 5 Way You Work 3.9 / 5
Computer Technician
Person You Work For 3.1 / 5 People You Work With 3.1 / 5 Work Setting 3.2 / 5
Support You Get 3.1 / 5 Rewards You Receive 3.2 / 5 Growth Opportunities 1.2 / 5
Company Culture 1.2 / 5 Way You Work 5 / 5
Computer Repair Technician
Person You Work For 4.1 / 5 People You Work With 1.9 / 5 Work Setting 3 / 5
Support You Get 3.8 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 3.4 / 5
Lead Technician
Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3.6 / 5
Company Culture 4.1 / 5 Way You Work 4.6 / 5

Geek Squad Reviews FAQs

Is Geek Squad a good company to work for?

Geek Squad has an overall rating of 3.7 Average Rating out of 5, based on over 53 Geek Squad Review Ratings left anonymously by Geek Squad employees, which is 5% lower than the average rating for all companies on CareerBliss. 85% of employees would recommend working at Geek Squad.

Does Geek Squad pay their employees well?

Geek Squad employees earn $30,000 annually on average, or $14 per hour, which is 55% lower than the national salary average of $66,000 per year. 24 Geek Squad employees have shared their salaries on CareerBliss. Find Geek Squad Salaries by Job Title.

How satisfied are employees working at Geek Squad?

85% of employees would recommend working at Geek Squad with the overall rating of 3.7 out of 5. Employees also rated Geek Squad 3.6 out of 5 for Company Culture, 3.3 for Rewards You Receive, 2.8 for Growth Opportunities and 3.7 for support you get.

What is the highest paying job at Geek Squad?

According to our data, the highest paying job at Geek Squad is a Senior Member at $151,000 annually. Browse Geek Squad Salaries by Job Profile.

What is the lowest paying job at Geek Squad?

According to our data, the lowest paying job at Geek Squad is a Noncommissioned Officer at $18,000 annually. Browse Geek Squad Salaries by Job Profile.

What are the pros and cons of working at Geek Squad?

According to reviews on CareerBliss, employees commonly rated the pros of working at Geek Squad to be Company Culture, People You Work With, Person You Work For and Rewards You Receive, and cons to be Growth Opportunities.

We noticed that your web browser is outdated!

Update your browser to have a more positive job search experience.

Upgrade My Browser

×