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Geek Squad Employee Job Reviews in the United States

Browse Geek Squad Reviews by Job Title →

17%
51%
17%
13%
2%
3.7
Average Rating
(based on 53 Geek Squad Review Ratings)

Ratings by Category

Company Culture
3.6
Growth Opportunities
2.8
People You Work With
4.3
Person You Work For
4.2
Rewards You Receive
3.3
Support You Get
3.7
Way You Work
3.8
Work Setting
3.6
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"Geek Squad is an amazing company to work for. You will learn many things about customer service that one simple over the phone position cannot do. You will also learn about proper documentation of items taken care of in a professional environment. There is room to move up, but you have to be more motivated, and might need a few certificates to be looked at. The pay is okay, compared to local competition. Agents need to be paid more per hour, because more agents leave the job per year."
Posted 10 years ago in Rochester, MN
Geek Squad Employee

"I have worked at Geek Squad for more than 4 years."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Geek Squad Employee

"I've worked with Geek Squad for a while, unfortunately the advancement opportunities have stagnated."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Advanced Repair Agent

"I have been working at Best Buy for five months now. The staff does an amazing job of treating you like family. The main important thing is to know company policies like the back of your own hand."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 3 / 5
Geek Squad Employee

"Excellent environment to work but lack of growth to a person."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Repair Technician

"While Geek Squad itself seems like a good place to further their knowledge of computers and get your foot in the door the company is still limited in hours to what Best Buy allows them to have, this means that if you are part time, don't expect many hours, because they will not give them to you."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
CIA Agent

"Great company to work for."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Technical Support Agent

"Compensation was adequate but the contract expired."

Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5
Company Culture 5 / 5 Way You Work 3 / 5
Counterintelligence Agent

"I've currently worked with Geek Squad for about a few months now. Being in this industry has taught me how little people know of computers. Being able to help others better understand the technology they use has been a small passion of mine. I've also always enjoyed troubleshooting computers so this job highly appealed to me."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Desktop Support Technician

"I have worked for Best Buy / Geek Squad since 2005. Geek Squad is a good entry level position to learn the ropes, or to obtain experience while attending college.Best Buy is very flexible with hours and scheduling. However, there isn't much room for I.T. growth unless you plan to work retail for a career."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
IT Specialist

"Real good company. A bit restricted on the ability to move up in the company."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Hardware and Software Technician

"This was a seasonal job during the busy holiday season. I was able to get exposure to multiple hardware and software issues. I learned a lot about microcomputers in this job. The experience was indispensable."

Person You Work For 2.7 / 5 People You Work With 2.7 / 5 Work Setting 2.7 / 5
Support You Get 2.7 / 5 Rewards You Receive 2.7 / 5 Growth Opportunities 2.7 / 5
Company Culture 2.7 / 5 Way You Work 2.7 / 5
Advanced Repair Agent

What do you like about working at Geek Squad?

"I like working with people and especially working with computers and everything IT."

Do you have any tips for others interviewing with this company?

"Just be yourself, be honest in all things and do in life what you enjoy, and be a people person."

What don't you like about working at Geek Squad?

"I don't like the fact that I am not compensated what I think I am worth."

What suggestions do you have for management?

"I would suggest offering bonuses for great work performance, as well as acknowledgement from my peers."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Technical Services Support Administrator

What do you like about working at Geek Squad?

"The knowledge and experience that I get, a lot of computer experience."

Do you have any tips for others interviewing with this company?

"Have computer certifications and customer service experience, this will really help."

What don't you like about working at Geek Squad?

"Would like to have more benefits, bonuses and retirement plans."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Geek Squad Employee
Person You Work For 3 / 5 Work Setting 4 / 5 Company Culture 4 / 5
Counterintelligence Agent
Work Setting 2 / 5 Company Culture 2 / 5

Geek Squad Reviews FAQs

Is Geek Squad a good company to work for?

Geek Squad has an overall rating of 3.7 Average Rating out of 5, based on over 53 Geek Squad Review Ratings left anonymously by Geek Squad employees, which is 5% lower than the average rating for all companies on CareerBliss. 85% of employees would recommend working at Geek Squad.

Does Geek Squad pay their employees well?

Geek Squad employees earn $30,000 annually on average, or $14 per hour, which is 55% lower than the national salary average of $66,000 per year. 24 Geek Squad employees have shared their salaries on CareerBliss. Find Geek Squad Salaries by Job Title.

How satisfied are employees working at Geek Squad?

85% of employees would recommend working at Geek Squad with the overall rating of 3.7 out of 5. Employees also rated Geek Squad 3.6 out of 5 for Company Culture, 3.3 for Rewards You Receive, 2.8 for Growth Opportunities and 3.7 for support you get.

What is the highest paying job at Geek Squad?

According to our data, the highest paying job at Geek Squad is a Senior Member at $151,000 annually. Browse Geek Squad Salaries by Job Profile.

What is the lowest paying job at Geek Squad?

According to our data, the lowest paying job at Geek Squad is a Noncommissioned Officer at $18,000 annually. Browse Geek Squad Salaries by Job Profile.

What are the pros and cons of working at Geek Squad?

According to reviews on CareerBliss, employees commonly rated the pros of working at Geek Squad to be Company Culture, People You Work With, Person You Work For and Rewards You Receive, and cons to be Growth Opportunities.

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