2.3I've worked for my company for over 5 years and I find that the company is very stable. There are plenty of talented people who work there. One of the main problems is that the company lacks diversity and middle management has poor judgement. There is very little innovation and there is poor communication company wide.
3.4Don't punish everyone for the mishaps of the few; basically lessen the iron-fist. The happier your employees and the better work they will do for you and the more productive they will be. Trust in them and they will trust in you.