Firestone Employee Job Reviews in the United States

"Good company, benefits, strong work ethic"

"I been a member of Firestone since 2018 and it has been an amazing experience working with different cars and talking to customers to build a bond with them."

"Worked for 3 years easily the best employer I have ever worked for."

"I worked for Firestone complete auto care for a little over a year and it was not a great learning experience. It was my first receptionist job. They worked with me at my pace. Excessive hours though."

"I worked for Firestone- Bridgestone Retail Operations for 2 years. I started as a sales representative and then moved to assistant manager. The company was overall just okay to work for. Excess hours, no where close to enough help. Never allowed to use vacation time but don’t get paid for un used time. The manager I worked for use to also do very sneaky things to say the least that eventually made me have to leave the company because I didn’t agree. However higher management never wanted to correct."

"While working at Firestone Full Auto Care too many complications popped up while already trying to put up with the lack of skill management had. Compensation for doing work and ability to move up was unfair. Schedules were also a problem."

"It's a pretty good place to start in the automotive field. Work hours are long, at least 50 hours a week. The pay is flag time but it’s mostly warranty time so your always getting shafted on every car you touch. Good beniftis cheap but good health insurance , dental , vision , 401k with match up to first 6%. I was also living with my boss for over 2 years witch was great until as soon as we broke up a month later I was fired , now she’s on vacation with the lead technician. So as you can tell there is little to no professionalism"

"I've worked for Firestone for 8 years."

"While Firestone Building Products is a good company to work for, the way they do things could be greatly improved. They give you limited resources and want the world. They talk a good talk but do not do well in following what they want you to do."

What do you like about working at Firestone?

"Promoting from within the company, great benefits, quality tires and services"

Do you have any tips for others interviewing with this company?

"rewarding work with customers, gaining trust in fixing their second biggest investment, medical and dental benefits are above average, free prescription safety glasses to use in shop"

What don't you like about working at Firestone?

"Poor recruiting of quality teammates, inconvenient scheduling due to low headcount in most locations (does not allow for plans with family/holidays/church), tenure and long experience with company not a factor in promotions, heavy micromanagement of store managers by upper management even when numbers are good"

What suggestions do you have for management?

"If a manager and his store are productive and profitable and numbers are in line, stop demanding more agressive behaviors regarding inspecting vehicles and excessive recommendations and restricting overtime"

What do you like about working at Firestone?

"Growth opportunities, reputable, allowed business decision freedom that is rare in the corporate retail environment."

Do you have any tips for others interviewing with this company?

"Ask the interviewer what qualities/skills/abilities are necessary in this company in order to be considered promotable. If one does not know exactly what is needed togrow within the company, the applicant will be starting a journey in which he/she does not have a clear path or road to travel on that facilitates success.."

What don't you like about working at Firestone?

"the sales pressure envirornment and lack of understanding that mistakes may happen that are out of the GM's control. Mistakes that are avoidbale are one thing, but general mgmt should not lose job security over simple mistakes. I would recommend upper mgmt to coach, mentor, advise or lead the manager to utilize preventative management techniques to avoid future mistakes, not release them."

What suggestions do you have for management?

"Work with subordinates, not against. Business/operational/human resource related decisions should also benefit subordinates just as much as the company and management. Making changes that negatively impact lower level employees (that are just as vital to the company as mgmt) are not recommended."

What do you like about working at Firestone?

"helping customers, being able to earn bonuses based on sales, decent salary"

Do you have any tips for others interviewing with this company?

"You either have to know the automotive industry (even though they specify its not required) or do some serious self training"

What don't you like about working at Firestone?

"I did not feel that I was taken seriously and wasn't given the opportunity to grow and develop within the company. All the management cared about was the numbers"

What suggestions do you have for management?

"more continuous training, more communication between management and employees, treat employees with more respect and support them"

What do you like about working at Firestone?

"The marketing of new products and the travel and the sales competitions"

Do you have any tips for others interviewing with this company?

"Keep in mind you will have to work every weekend and most holidays"

What don't you like about working at Firestone?

"The idea of working every Sunday and weekends and having time of during the week"

What suggestions do you have for management?

"treat every person fare and only give management the key code to the cash register"

"this was my first tire position"

What do you like about working at Firestone?

"this was my first tire position, I liked the people there and the training I received, I got to be promoted to outside sales"

Do you have any tips for others interviewing with this company?

"This is a good company, now it is known as GCR Firestone, again bad location"

What don't you like about working at Firestone?

"while in outside sales position needed to come into shop after 7:00 pm clock in and go out and make sales calls"

What suggestions do you have for management?

"look at the season for sales, don't figure that every salesman can sell something to a company that is closed or shut down for season"