"The store manager plays favorites. If you are not one of his favorites you will not get many hours a week, you will not receive any praise for your work, you will not stand a chance of ever moving up in the company, and you will not be listened to if you tell him one of his favorites is doing something wrong, even if you have proof and witnesses. Even if by some miracle you get promoted to a lead position, if there is a non-lead that you out rank working with you but the store manager likes them more than he likes you, he will put you on register and put them on the floor. If there is ever a situation where one of his favorites is doing something wrong and you tell him about it, you will instantly be on his sh** list and he will start giving you fewer hours a week and making things hard on you to try and get you to quit. If one of his favorites ever complains about you he will tell you what a horrible employee you are. (One of his favorites once complained about me. Two hours earlier he had been telling me I was a great employee and he wanted everyone to be as good as me. As soon as his favorite made a complaint about me he told me I was a horrible employee, one of the worst he'd ever had, and changed my schedule for the next week that had already been posted. Before his favorite made a complaint I had 23-24 hours for the week. After she made her complaint I had 10 hours for the week, he took 3 days completely off my schedule.) If you aren't a favorite you won't fare well because he will let his favorites walk all over you, treat you badly, call you names and blame you for everything that goes wrong, even when it is on video they are the one who did it, not you. If you complain too much he will tell you, "If you don't like it there is the door", even if there are MULTIPLE employees telling him the exact same complaints. He will always make you out to be the bad guy and his favorite to be a poor defenseless victim."
"I've worked for DG since January, 2017, been thru 3 managers, anyone with a key is dumped on hours-wise and work-wise, little training but disciplined if a mistake is made, never enough help, enough hours available, single people should work here because family life is not considered over work."
"The company is full of empty promises and absolute lies. Aside from mostly inaccurate training videos, you receive no training for your job. When I started I was handed keys and practically sent to run the store with no knowledge of what I was doing. And yet when I did something wrong or didn't complete something the way they expected, it was MY fault even though I had no clue what was expected! The DM is rude and nasty and does whatever she wants whenever she wants. You are NEVER thanked for going above and beyond, but ALWAYS put down for anything and everything they can find to be upset with you for. I have been accused of doing something I absolutely did not do, and my manager knew I didn't do it and told the DM I didn't, yet I received a final write up (WITHOUT previous write ups) for what I was accused of. I have spoken with HR and they were appalled. Yet, it comes down to the regional manager's decision, and they don't care what is happening as long as sales are being made. I was a favorite among our customers and always received praise from them. Yet my DM acted like I'm the worst worker ever. You are expected to accomplish the work of 3 people while also being required to take a break, and written up if you don't take your break or if you don't get your tasks completed. "Why aren't you getting 6 rolltainers of freight done in your shift?" Well... because I was also running the register and ALONE in the store for my first 6 hours of my shift!!! Our store was falling apart around us. Our office space was tiny to say the least. We weren't given the proper tools or amount of hours necessary to complete everything required of us. My poor store manager would work over 60 hours a week and STILL get cussed and screamed at and told how they could get someone in there who was OLDER and MORE EXPERIENCED. The DM is extremely unprofessional and is oftentimes in the store wearing sweatpants and sweatshirts while yelling at employees for uniform issues."
"The supervisor I have is a micro manager and it makes it difficult to do your job and enjoy your job, have been with this company many years and planned to retire with this company, but now we have no personal life, we are expected to work 7 days a week and even get calls from my supervisor on vacation. My supervisor also is very verbally abusive, I would go to HR but then he would just fire me."
"I gave a 1 star because negative wasn't possible. DG is more interested in opening new stores than caring about the ones already up and running. Outdated registers, coolers down for a month, couldn't get ice delivered (can't change ice company because DG wouldn't allow it)."
"I've been at Dollar General going on a year now, and I gotta say, it has been an okay experience. The only problem I have is theft. We desperately need security. It makes my coworkers' and my jobs harder if we have to constantly stop doing our work to stop a thief. It makes it nearly impossible to get anything done, and it takes the police forever to arrive. :/"
"I've worked for Dollar General for nearly a year and a half now. It's not a bad job if you're not hurting for more than minimum wage, part-time work. Overall it's enjoyable and easy enough."
"I worked for Dollar General for 4.5 great years. They are great with their employees and understand that their employees are the ones that allow them to succeed. Would still love to be there but circumstances would not allow it, and I wish them all the best."
"I've worked for Dollar General for at least a month now and it has been an interesting experience. It is a fast paced environment with plenty of opportunity for growth and improvement. We seek to provide quality customer service and meet the needs of our customers as they purchase products on a daily basis."
"I've worked for DG for 2 years and it has been an up and down love/hate relationship. It depends on who your DM is and what store you're in."
"Dollar General is mostly like any other retail outlet to work for; however, my experience with Dollar General was a very pleasant one and I would work for the company as a manager again in a heartbeat if I could handle the physical requirements of the position."
"I have been working with Dollar General for a few months and I have enjoyed the experience with the customers."
"I have worked with the company for 8 long years, and feel like I have aged at least 20. The pay isn't terrible for the key carriers and store manager, but it's still not worth it for everything you have to deal with. Employment with Dollar General is always a game of "How long can you take the bull?" As long as I have been here, I still completely understand when people only last a few weeks. It just means they stood up for themselves and had a backbone. Dollar General doesn't want employees, they want slaves. I know that is a strong word, but the expectations and complete disregard for employees' work/life balance is comparable to the age of industrialization. More money in the higher up's pockets, no matter the cost. If you work in a store, you're just a little peon. THEY DO NOT CARE ABOUT YOU. You'll do okay at DG if you're the kind of person who can just see it as a paycheck and let stuff roll off your back and just comply with whatever demands they make of your schedule/performance, no matter how unreasonable. I'm just not that kind of person. I care too much."
"If you're looking for a comfortable, easy IT gig with a decent salary and benefits, then Dollar General is worth considering. But if you care about things like modern technologies, efficient processes, and a well-organized IT environment, then steer clear of Dollar General. Their IT department is a chaotic, disorganized mess, with extremely outdated systems and processes."
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