On average, employees at Dollar General give their company a 3.2 rating out of 5.0 - which is 17% lower than the average rating for all companies on CareerBliss. The happiest Dollar General employees are Assistant Managers submitting an average rating of 4.1 and Key Holders with a rating of 4.0.
"I would not recommend anyone apply at any Dollar General. It's not a very nice place to work. You get an unrealistic list of tasks they expect you to accomplish. You're expected to work single-coverage for hours, and you're still expected to get the task done. The Store Managers only care about making themselves look good. Stores are dirty, shelves are usually empty, and there is always product blocking the aisles. The employees get no credit or acknowledgment except when the customers complain--then it's always the employees' fault."
"Erick Oklahomas Dollar General is disfunctional and inappropriate . For one ; they don't even open on the store on time , hardly ever . Two ; the employees are lazy and set on there phone. And three ; The manager should be charged willl sexual conduct , he can can't take his eyes or hand of them young girls. I'm so upset about this ,"
"The company fails to uniformly enforce policies and procedures using a discriminatory selection process. I have witnessed employees targeted for termination by wasting valuable resources and time creating speculation and false statements to remove unwanted employees. It’s amazing the media hasn’t been notified of the poor standards and practices at this company. I voluntarily resigned because of the unprofessional and unethical practices at this company,"
"Hiring unqualified managers to manage stores is the Dollar General rule. Low wages. Leaving one employee to work alone in these stores is an unsafe practice. Most stores are located in bad neighborhoods and leaving only one person to run a cash register is asking for trouble. Having managers constantly pushing the so-called minimum standard of unloading 50 plus items off a roll-tainer in one hour is not humanly possible. Having a manager who lacks the ability to communicate with other employees is not acceptable. But at the end of the day, I understand the DG concept: IT'S ALL ABOUT MAKING CORPORATE MONEY and the hell with the workers. If you're seeking employment with Dollar General I'd advise you seek another job with a different company."
"I guess the policy doe Dollar General is the main problem. It seems that it is ok to work 2 employees per shift leaving only 1 when the other employee goes to lunch. The customers always have to wait in line and employees are always trying to get everything done. There is sometimes when only one employee is there for hours. There is no way that customers are getting great service, and employees are not given the opportunity to meet the work expectations, which are very unrealistic. You must be able to work at a fast pace, multitask and handle stressful situations. The job is not for everyone. I really don't see how anyone could say that it is a good job because there are so many issues with the daily routine and nothing seems to get accomplished. When I leave, it feels like a whole wasted, unproductive and stressful day. There is never any hope to have a good day because there is never enough staff to make that happen. I do not recommend this job to anyone."
"All I can say is I feel like a slave working for this company. This company wants you to do to much work for the little bit of money that they pay... SMH. This company does not care if you are able to pay your bills while working with them. Hours are cut so you never know how much money you are going to make... SMH. This company does not intend to keep the same people working, that is why the turnover rate is do high. Who in their right mind would continue to be treated like a slave working for the bare minimum of pay while your life is constantly in jeopardy. These people are really crazy."
"Dead end job, with a ceiling so low if you stand up you will hit your head. Corporate doesn't care about their store employees, and they watch their store employees more than they watch customers over theft. Dollar General is the McDonald's of retail."
"The store manager plays favorites. If you are not one of his favorites you will not get many hours a week, you will not receive any praise for your work, you will not stand a chance of ever moving up in the company, and you will not be listened to if you tell him one of his favorites is doing something wrong, even if you have proof and witnesses. Even if by some miracle you get promoted to a lead position, if there is a non-lead that you out rank working with you but the store manager likes them more than he likes you, he will put you on register and put them on the floor. If there is ever a situation where one of his favorites is doing something wrong and you tell him about it, you will instantly be on his sh** list and he will start giving you fewer hours a week and making things hard on you to try and get you to quit. If one of his favorites ever complains about you he will tell you what a horrible employee you are. (One of his favorites once complained about me. Two hours earlier he had been telling me I was a great employee and he wanted everyone to be as good as me. As soon as his favorite made a complaint about me he told me I was a horrible employee, one of the worst he'd ever had, and changed my schedule for the next week that had already been posted. Before his favorite made a complaint I had 23-24 hours for the week. After she made her complaint I had 10 hours for the week, he took 3 days completely off my schedule.) If you aren't a favorite you won't fare well because he will let his favorites walk all over you, treat you badly, call you names and blame you for everything that goes wrong, even when it is on video they are the one who did it, not you. If you complain too much he will tell you, "If you don't like it there is the door", even if there are MULTIPLE employees telling him the exact same complaints. He will always make you out to be the bad guy and his favorite to be a poor defenseless victim."
"I've worked for DG since January, 2017, been thru 3 managers, anyone with a key is dumped on hours-wise and work-wise, little training but disciplined if a mistake is made, never enough help, enough hours available, single people should work here because family life is not considered over work."
"The company is full of empty promises and absolute lies. Aside from mostly inaccurate training videos, you receive no training for your job. When I started I was handed keys and practically sent to run the store with no knowledge of what I was doing. And yet when I did something wrong or didn't complete something the way they expected, it was MY fault even though I had no clue what was expected! The DM is rude and nasty and does whatever she wants whenever she wants. You are NEVER thanked for going above and beyond, but ALWAYS put down for anything and everything they can find to be upset with you for. I have been accused of doing something I absolutely did not do, and my manager knew I didn't do it and told the DM I didn't, yet I received a final write up (WITHOUT previous write ups) for what I was accused of. I have spoken with HR and they were appalled. Yet, it comes down to the regional manager's decision, and they don't care what is happening as long as sales are being made. I was a favorite among our customers and always received praise from them. Yet my DM acted like I'm the worst worker ever. You are expected to accomplish the work of 3 people while also being required to take a break, and written up if you don't take your break or if you don't get your tasks completed. "Why aren't you getting 6 rolltainers of freight done in your shift?" Well... because I was also running the register and ALONE in the store for my first 6 hours of my shift!!! Our store was falling apart around us. Our office space was tiny to say the least. We weren't given the proper tools or amount of hours necessary to complete everything required of us. My poor store manager would work over 60 hours a week and STILL get cussed and screamed at and told how they could get someone in there who was OLDER and MORE EXPERIENCED. The DM is extremely unprofessional and is oftentimes in the store wearing sweatpants and sweatshirts while yelling at employees for uniform issues."
"The supervisor I have is a micro manager and it makes it difficult to do your job and enjoy your job, have been with this company many years and planned to retire with this company, but now we have no personal life, we are expected to work 7 days a week and even get calls from my supervisor on vacation. My supervisor also is very verbally abusive, I would go to HR but then he would just fire me."
"I gave a 1 star because negative wasn't possible. DG is more interested in opening new stores than caring about the ones already up and running. Outdated registers, coolers down for a month, couldn't get ice delivered (can't change ice company because DG wouldn't allow it)."
"I've been at Dollar General going on a year now, and I gotta say, it has been an okay experience. The only problem I have is theft. We desperately need security. It makes my coworkers' and my jobs harder if we have to constantly stop doing our work to stop a thief. It makes it nearly impossible to get anything done, and it takes the police forever to arrive. :/"
"I've worked for Dollar General for nearly a year and a half now. It's not a bad job if you're not hurting for more than minimum wage, part-time work. Overall it's enjoyable and easy enough."
"I worked for Dollar General for 4.5 great years. They are great with their employees and understand that their employees are the ones that allow them to succeed. Would still love to be there but circumstances would not allow it, and I wish them all the best."
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