Working at CyraCom in Tucson, AZ: 4 Employee Job Reviews by Real Employee working in Tucson, AZ Area

"If I could give this company zero stars, I would. It was the worst company I ever worked for. I only applied here because I was fresh out of college and needed a job where I could gain interpreter experience. But it was the worst 2 years of my life. To start, the pay for the job that people do here is extremely low, especially for Spanish. Spanish interpreters are paid a lot less than any other language interpreter. They don't care if you are fluent in both languages or that you have a background in interpretation. They just want anyone who speaks two languages without realizing that they are doing more harm than good. Not everyone that is bilingual can interpret, and I saw many people interpreting incorrectly. It doesn't surprise me as the trainers and supervisors themselves have no clue what they are doing. Half of them don't have a degree in interpretation nor any other experience but call center experience. This job focuses too much on the rules and call center side of things instead of interpreting for the client correctly. Spanish interpreters do not get enough time between calls to gather themselves and prepare for the next call, because as soon as you hang up, you get a call. Most of the calls you deal with are sensitive. You interpret for doctors, banks, police, etc. yet they do nothing at all to prepare you well for this job. Three weeks is definitely not enough time to prepare anyone for the amount of work they do. They should either focus on one subject or allow interpreters to focus solely on one or the other. Having to learn about countless medical conditions and then interpreting laws within 5 seconds of completing a medical call is not helping anyone. The client does not get a good interpreter and the interpreter is not working up to his or her potential. You are very limited in the tools you can use to help you complete the job; the internet is extremely restricted and the dictionary they created is not updated, nor does it have any term you need."

What do you like about working at CyraCom?

"$10.00 per hour"

Do you have any tips for others interviewing with this company?

"need to be precise in speaking English and another language perfectly."

What don't you like about working at CyraCom?

"boring"

What suggestions do you have for management?

"be more friendly"

"Good"

What do you like about working at CyraCom?

"Excellent Product"

What don't you like about working at CyraCom?

"Can not think of anything"

"This position allowed flexibility and productivity"

What do you like about working at CyraCom?

"The possibility to set your own schedule"

Do you have any tips for others interviewing with this company?

"Show friendliness, discretion and cultural sensitivity."

What don't you like about working at CyraCom?

"The uncertainty about compensation. The compensation was solely based on commission"

What suggestions do you have for management?

"Management should offer more incentive to work for the company, for example offering some benefits."