Convergys Employee Reviews for Account Manager
Browse Convergys Reviews by Job Title →Account Managers at Convergys give their company a 4.4 out of 5.0, while the average rating for Convergys is 3.5, making them 23% happier than every other employee at Convergys and 17% happier than every other Account Manager on CareerBliss - the happiest Account Managers work for Dart Container.
What do you like about working at Convergys?
"Unlimited overtime. Employees were empowered to provide the highest level of customer service and given rewards for great customer ratings."
Do you have any tips for others interviewing with this company?
"Have strong communication skills, great customer service, and sales experience."
What don't you like about working at Convergys?
"Some leadership didn't have proper training, therefore, was unable to assist in difficult situations with customers."
What suggestions do you have for management?
"The team leads should have proper training in leadership. Most of the team leads were unprofessional."
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