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14%
29%
43%
14%
0%
3.3
Average Rating
(based on 7 Claire's Review Ratings)
Company Culture
3.2
Growth Opportunities
2.7
People You Work With
4.2
Person You Work For
3.4
Rewards You Receive
2.5
Support You Get
3.5
Way You Work
3.4
Work Setting
3.5
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Claire's Employee
in Houston, TX

"Claires was a decent job for a first one. My manager and I did not get along at all. If something was not done to her liking, instead of telling you she would gossip about you to others. It took me 75 days before I received my FIRST pay check, and that was only because I had the ability to call their hotline since I was a key holder. Sales Associates did not have this ability. I repeatedly asked to be transferred to another location which I met all qualifications for, and it was still in my district; I was refused it because my sales were "too good" and they didn't want to move my location. I honestly think they were just lazy. I requested a weekend off two months in advance. I was given them and then the week of, they were taken away because we had a CEO visit and my DM wanted me there. I had a coworker who was a sales associate for 2 years before, they moved her up to a key holder. Pretty ridiculous. Sales Associates make 8.25/hr. Key Holders only make 9/hr. Assistant Managers make 12/hr. I am unsure of the other positions."

Person You Work For 1 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 1 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Claire's Employee
in Lehi, UT

"I was third key holder right on the dot. They were desperate for employers, so that's probably why. They trained me on the basic cash register stuff, but that's about it. I've only been working here a week and they expect me to work the store alone already, even though I have no experience with ear piercings, returns, all that stuff. I need more training and they are rushing me to do everything. Plus I have a ton more hours than I originally asked for."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 2 / 5

Company-Industry Rating Comparison

3.3
Claire's (16)

4.5 Highest Rated in this Industry is Louis Vuitton (10)
2.7 Lowest Rated in this Industry is LF Stores (8)
3.6 Average of All Companies in this Industry (2,899)
Key Holder
in Syracuse, NY

"I was stressed constantly and hated my job."

What do you like about working at Claire's?

"The discount was wonderful. The store was fun to work at when there were kids in it."

Do you have any tips for others interviewing with this company?

"If you're really desperate for a job go for it. It's easy to get hired and very hard to get fired. It's a good job if you like working with kids."

What don't you like about working at Claire's?

"There was so much micro-management that it made it very hard to get anything done. The pay is horrible no matter what position you are in. Requesting time off was nearly impossible. Hours were not that great. If you had to call in for ANY reason you were given the guilt trip. You had to constantly look out for shop lifters and apprehend them if you saw it happen. Goals are nearly impossible to obtain. Your personal items are ALWAYS checked when you leave the store."

What suggestions do you have for management?

"Don't micro-manage. Trust your employees to do the work and do it well."

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Customer Service Representative
in Philadelphia, PA

"decent experience"

What do you like about working at Claire's?

"I like working with the customers. I like giving great customer service."

Do you have any tips for others interviewing with this company?

"Have a very happy and outgoing personality and that will sell you."

What don't you like about working at Claire's?

"The only thing I do not like is working a 7 and half hour shift BY MYSELF. I do not get a break."

What suggestions do you have for management?

"There would be no suggestions for management. They are doing the best job they can."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Average Claire's Ratings in the Past 3 Years

Year Salary
2011 $3
2012 $4
2013 $1
Sales Associate
in Wilmington, DE
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4.3 / 5
Support You Get 5 / 5 Rewards You Receive 3.1 / 5 Growth Opportunities 2.6 / 5
Company Culture 4 / 5 Way You Work 4.9 / 5
Certified Medical Assistant
in Columbia, SC
Person You Work For 4.6 / 5 People You Work With 4.9 / 5 Work Setting 4.3 / 5
Support You Get 4.9 / 5 Rewards You Receive 3.9 / 5 Growth Opportunities 3.9 / 5
Company Culture 3.4 / 5 Way You Work 4.9 / 5
Key Holder
in State College, PA
Person You Work For 4.3 / 5 People You Work With 3.6 / 5 Work Setting 3.9 / 5
Support You Get 3.6 / 5 Rewards You Receive 2.7 / 5 Growth Opportunities 2.5 / 5
Company Culture 3.2 / 5 Way You Work 3.2 / 5
Store Manager
in Chicago, IL

"I would never recommend anyone works at Claires"

What suggestions do you have for management?

"needs better training"

Tax Specialist
in Pembroke Pines, FL

"Too long ago to rate according to this survey"

What do you like about working at Claire's?

"Worked hard, learned alot but yet it was a fun place to be with great benefits to shop!"

Do you have any tips for others interviewing with this company?

"Be yourself."

What don't you like about working at Claire's?

"The pay wasnt very good at the time."

What suggestions do you have for management?

"None. Management team was great !"

Regional Manager

"Claires was an outstanding organization to be a part of."

Regional Claims Supervisor

"outr of business"

Assistant Manager
in Brownsville, TX

"It was a good starting point to merchandising because that was a lot of what we did but if you're not into that, do not take the job."

What do you like about working at Claire's?

"I liked the interaction with people and the great merchandise. I was about 20 at the time so the discount was a plus!!"

What don't you like about working at Claire's?

"It was a lot for one person to handle. They had a total of 4 employees so needless to say we were extremely understaffed."

What suggestions do you have for management?

"Hire more people!"

District Manager
in Slc, UT

"honest"

What do you like about working at Claire's?

"I loved developing my staff and I really enjoyed merchandising. Loved the product. Loved the district I managed. l liked the company car."

What don't you like about working at Claire's?

"Threatening environment. Little appreciation. Poor upper management."

What suggestions do you have for management?

"Have high expectations. Be positive, motivating, appreciative. Teach and develop."

District Manager

"great learning experience"

What do you like about working at Claire's?

"I had a very positive influence on business, won numerous contests"

Do you have any tips for others interviewing with this company?

"I am certain it has changed and evolved---high energy, need visual merch strength"

What don't you like about working at Claire's?

"6-7 day work weeks----I was a single mom"

What suggestions do you have for management?

"it was a long time ago Encourage hard work but balance"

Database Administrator
in City of Industry, CA

"Good company."

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