Citizens Bank Employee Job Reviews in the United States

"Sadly, branch banking is a cost that banks reluctantly tolerate until they figure out how to transition to a mostly branch-free world without too much upset. Think about it. Most people you know use their mobile device or website to interact with the bank. Branches are loss makers. Where are all these "commission" opportunities to come from? It's dead end unfortunately. Don't be surprised that they treat you badly. Branches are not required - you don't have to "try on" a bank account do you?"

"My manager is terrible. She couldn't do the job she oversees if her life depended on it. She's fake and has no respect for personal business or personal space. She cannot lead. Her boss is rude and unprofessional. He insults his employees and is unaware of the processes he enforces. He also flirts with attractive women that work under him, he has even tried to get a male employee to take pictures of a young female employee. You don't get raises for your hard work and in order to move up you need to know the right people or be the favorite. It's not a positive environment."

"Terrible management. People fail upwards. If you work hard and have a degree, you're stepped on. There's more managers than employees."

"Right now I am wrapping up my last project with the Citizen's Bank. I've been there as a QA Analyst for over a year. Citizen Bank hired about 6 of us to help on some regulatory projects that they had. Citizens Bank is headquartered in Rhode Island and I worked on site for the first month and then was able to work remotely for the rest of the time.Citizens Bank has a pretty large testing organization with testers onshore and offshore in India. The testing was very structured. There were processes and standards for everything that we had to follow."

"I found Citizens to be a great employer with an excellent culture. I personally found this position very fulfilling."

"Decent work environment. Lots of entry level job openings."

"Lots of areas within the company to work in. Some teams can work remote"

"Good company. Nice events for employees"

"I have worked for Citizens Bank for 2 years. I have found working with this company both challenging and rewarding. The company has strived to upgrade the system and make their employee experience better. Looking for ways to make a change and customers always first."

"Citizens Bank provides a wide variety of resources for personal and career growth. They recognize and reward hard work and promote forward-thinking and continuous improvement."

"Great place to work for! But is always great to look for other opportunities."

"Prefer not to comment. Thank you"

"A nice community bank with a lot of SBA lending."

"Indirect division is very rigid and upper management narrow minded and no support for accepting feedback to grow, or get better. Technology is lagging and not sufficient to keep up with new enhancements or competition. Retail branch operations are much better and seems more supportive for growth."

"Midsized Public Bank. Great value company for associates seeking a changing organization and capable of exerting command of their expertise area"