82 Call Center Manager Reviews
Call Center Managers give their job an average rating of 3.9 out of 5.0. The Call Center Managers happiest with their jobs are employed by REDC Default Solutions with an average rating of 4.9 while the Call Center Managers least happy with their jobs work for Rescue Rooter with an average rating of 1.0.
Submit a Review"I get to develop the relationships with my associates. They trust that I support, motivate, and encourage them. My goal with them is to develop a respected and fulfilling work environment without constantly adding monetary value. I have done the job and been in their shoes which further qualifies me to be successful at the position held."
Call Center Manager Career Rating Comparison
"Love: working with all different people.Hate: flux of hours."
What do you like about working at Bank of North Georgia?
"Very laid back, no pressure situation with no associate goals."
Do you have any tips for others interviewing with this company?
"Be very people oriented and an emphasis on coaching and associate development"
What don't you like about working at Bank of North Georgia?
"The company does not have a support, education or training program in place"
What suggestions do you have for management?
"Be aware that associates want to develop their career and need development programs in place."
Please give us a one liner to describe this review.
"Danmer is a top manufacture of quality custom shutters."
What do you like about working at Danmer Custom Shutters?
"The company was started in 1976 and does its best to maintain a family feel."
Do you have any tips for others interviewing with this company?
"Do your homework and really know the history of the company. Be prepared for a shifting environment as the economy is still fluctuating, so are the internal mechanisms from within."
What don't you like about working at Danmer Custom Shutters?
"The economy has unfortunately taken its toll on Danmer resulting in reorganization resulting in my lay off."
What suggestions do you have for management?
"I would suggest that upper management listen to the employees concerns in regards to HR issues as well as possible ideas that they can bring to the table."
Please give us a one liner to describe this review.
"Great opportunity to learn call center operations."
What do you like about working at Lexicon Marketing?
"I liked the opportunity given to me to learn not only inbound ops, but outbound, and the technology required to run a call center. Also running multiple sites (Beverly Hills and Tijuana, so I had to learn how to run a call center in spanish as well."
Do you have any tips for others interviewing with this company?
"Take the opportunity to run call centers on an international level."
What don't you like about working at Lexicon Marketing?
"International laws made running both call centers interesting when applying the guidelines."
What suggestions do you have for management?
"To continue to allow room for growth in all areas of the call center."
Please give us a one liner to describe this review.
"If they did not downsize and almost close due to failure on the NYSE, I would have retired with them!"
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