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82 Call Center Manager Reviews

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Call Center Manager at Star One Credit Union
in Sunnyvale, CA

Please give us a one liner to describe this review.

"I loved my job, needed to relocate to have more quality time with my family"

What do you like about working at Star One Credit Union?

"The people were wonderful; one of the best teams I have ever managed"

Call Center Manager at Pitney Bowes
in Las Vegas, NV

Please give us a one liner to describe this review.

"PSI was a good place to work though the industry is slowing."

What do you like about working at Pitney Bowes?

"Flexibility, management support and corporate culture"

Do you have any tips for others interviewing with this company?

"Be yourself and you will do fine."

What don't you like about working at Pitney Bowes?

"The team that I was managing did not have a lot of room for advancement."

What suggestions do you have for management?

"Re-evaluate the compensation structure and update in accordance to local pay standards."

Call Center Manager at AAA
in La Mesa, CA

Please give us a one liner to describe this review.

"I highly appreciate the marketable education, as externally, that education is more valued and welcomed to leadership teams."

What do you like about working at AAA?

"I like the call center management education."

What don't you like about working at AAA?

"I dislike the very bureaucratic management culture."

What suggestions do you have for management?

"Embrace innovation."

Call Center Manager at Educational Systems Federal Credit Union

What do you like about working at Educational Systems Federal Credit Union?

"Stabilty of the Industry"

What don't you like about working at Educational Systems Federal Credit Union?

"Opportunities for growth and willingness to listen to new ideas."

What suggestions do you have for management?

"Be open to new concepts and ideas"

Call Center Manager at CUNA Mutual Group
in Fort Worth, TX

Please give us a one liner to describe this review.

"CUNA Mutual's Culture significantly eroded over past 5 years"

What do you like about working at CUNA Mutual Group?

"Not much"

What don't you like about working at CUNA Mutual Group?

"Churn and burn mentality. Influx of new management that has short term outlook."

What suggestions do you have for management?

"Go back to your roots to a time when you were a respected company to work for."

Call Center Manager at CDG Management
in Lakeview, MI

Please give us a one liner to describe this review.

"be careful"

What do you like about working at CDG Management?

"I like the structure of the organization, it is very well developed, and makes alot of sense. The people of cdg are really on ball as far as making sure you succeed"

Do you have any tips for others interviewing with this company?

"be assertive, alert, and know what your talking about"

What don't you like about working at CDG Management?

"they are just consultants. The director are actually members of the organization. They usually have no concept of performance especially the retired sherriff who was racist and forced me to make decision based on race. I refused to follow then so I chose to part ways. CDG is great though if it was not for the director of of the organizaton I would prob still be there"

What suggestions do you have for management?

"keep the directors out of the performance end of things"

Call Center Manager at Countrywide Home Loans

What do you like about working at Countrywide Home Loans?

"Working in a mortgage industry"

What don't you like about working at Countrywide Home Loans?

"High stress level"

What suggestions do you have for management?

"Continue the high level of customer service"

Call Center Manager at Penske

Please give us a one liner to describe this review.

"A good company to work for and they give you the opportunity to learn much more than what you thought you might have known before you started working there."

What do you like about working at Penske?

"Great company to work for. Management and people in general working there worked hard and appreciated your efforts that you gave to the job each day."

Do you have any tips for others interviewing with this company?

"Be honest and be yourself. They are good at picking out the fakes and slackers and they don't get hired."

What don't you like about working at Penske?

"I didn't have any regrets or disappointments while working there."

What suggestions do you have for management?

"Keep up the same attitude and high work standards that you have put into place for the employees to follow."

Call Center Manager at Civic Development Group
in Trenton, NJ

Please give us a one liner to describe this review.

"Great place to start a sales career."

Call Center Manager at Charter Communications
in Fort Worth, TX

Please give us a one liner to describe this review.

"Fun place to work."

What do you like about working at Charter Communications?

"Fun and exciting atmosphere with opportunities to grow and stretch."

What don't you like about working at Charter Communications?

"Management changes and transitions while selling the company."

Call Center Manager at CDI Corp.

What do you like about working at CDI Corp.?

"Not Professional"

What suggestions do you have for management?

"Senior Managment needs to change"

Call Center Manager at EchoStar
in McKeesport, PA

Please give us a one liner to describe this review.

"Accurate"

What do you like about working at EchoStar?

"Great location that is near my family."

Do you have any tips for others interviewing with this company?

"Be yourself."

What don't you like about working at EchoStar?

"The compensation package was not comperable to what I was use to."

What suggestions do you have for management?

"They have good programs but the managers needed more coaching."

Call Center Manager at WebCollage
in New York, NY

Please give us a one liner to describe this review.

"This company is a very good comapny to work for and offers room for growth."

What do you like about working at WebCollage?

"Working for Town Total Health I began as a Call center Representative and with hard work and dedication I was promoted from Lead to Call Center Manager all in one year. They are a company that believes in their employees."

What don't you like about working at WebCollage?

"I liked my experience in Town Total health."

What suggestions do you have for management?

"I tink that management was very supportive."

Call Center Manager at MidSouth Bank
in Lafayette, LA

Please give us a one liner to describe this review.

"These guys are growing..."

What do you like about working at MidSouth Bank?

"I liked the fact that I had full reign in developing their call center..."

What don't you like about working at MidSouth Bank?

"No complaints..."

What suggestions do you have for management?

"Be a little more aggressive with lending..."

Call Center Manager at Hilton Worldwide
in Orlando, FL

Please give us a one liner to describe this review.

"Excellent Company to work for. It was like home for me."

What do you like about working at Hilton Worldwide?

"The money and benefits"

Do you have any tips for others interviewing with this company?

"Show confidence in why you believe your a fit for the position."

What don't you like about working at Hilton Worldwide?

"Change in Upper management too often."

What suggestions do you have for management?

"Don't change things if they are working just because you want to make it YOURS"

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