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33%
0%
17%
17%
33%
2.8
Average Rating
(based on 6 Rescue Rooter Review Ratings)
Company Culture
2.3
Growth Opportunities
1.8
People You Work With
3.2
Person You Work For
2.6
Rewards You Receive
3.2
Support You Get
3.0
Way You Work
3.2
Work Setting
2.6
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Call Center Manager
Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Lead HVAC Installer
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4.5 / 5 Growth Opportunities 4 / 5
Company Culture 4.3 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

2.8
Rescue Rooter (9)

4.6 Highest Rated in this Industry is Fisk Electric (11)
2.8 Lowest Rated in this Industry is Rescue Rooter (9)
3.5 Average of All Companies in this Industry (2,729)
Division Controller
in Orange, CA
Person You Work For 4.8 / 5 People You Work With 4.8 / 5 Work Setting 4.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 2 / 5
Company Culture 4.9 / 5 Way You Work 5 / 5
Commercial Account Representative
in San Diego, CA

What do you like about working at Rescue Rooter?

"Strong brand name and company reputation. Strong presence in Yellow Pages although no one uses Yellow Pages anymore."

Do you have any tips for others interviewing with this company?

"Just make sure you have an understanding of the corporate culture and what their expectations are of you on a daily basis."

What don't you like about working at Rescue Rooter?

"Greedy owners (private company) looking for no less than 50% profit margin, priced way above competitors. General manager is reactive rather than proactive -- no planning or strategy, just making hasty day-to-day decisions based on fear of not making monthly goal."

What suggestions do you have for management?

"Think before you do. Stop overcharging customers -- treat customers well and they'll give you repeat business. Offer actual plumbing training for employees rather than just training them on how to upsell customers."

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5

Average Rescue Rooter Ratings in the Past 2 Years

Year Salary
2011 $2
2012 $2
Team Leader
in Corona, CA

What do you like about working at Rescue Rooter?

"After 5 years I am finally able to get weekends off and I have 1st priority and choice on everything."

Do you have any tips for others interviewing with this company?

"Be prepared for major micromanagement and if you can handle getting writen up all the time for mistakes that we all make."

What don't you like about working at Rescue Rooter?

"The negative environment, write ups, fratenization and gossip. Micromanagement and working every single holiday."

What suggestions do you have for management?

"Stop all the write ups, people do not learn by discipline they learn by positive reinforcement. Open other departements so that if a rep does not work out in your department they can move to a different area of the business instead of getting fired. Let the shop be off every Christmas-geesh it's one day. The plumbers can be on call."

Person You Work For 2 / 5 People You Work With 5 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 5 / 5
Plumbing Manager
in Riverside, CA
Person You Work For 2.1 / 5 People You Work With 2.4 / 5 Work Setting 2.8 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2.1 / 5
Company Culture 1.7 / 5 Way You Work 2.1 / 5
Service Technician
in Upland, CA

What do you like about working at Rescue Rooter?

"the good experience that I received as a training supervisor and as a service technician"

Do you have any tips for others interviewing with this company?

"a a a a a a a a a a a a a a a"

What don't you like about working at Rescue Rooter?

"the dis tense from my home to work I was driving about 20 miles to go to work"

What suggestions do you have for management?

"well it takes a lot to management we should focus on our representation the the customers."

Operations Manager
in Riverside, CA

"It's a Good start after coming back from the sand box"

What do you like about working at Rescue Rooter?

"Helping my techs to improve on their ability to do the job right the first time, helping our clients solve the problems they are having."

Do you have any tips for others interviewing with this company?

"do not bother if you do not have the experiance, it is a fast pace and can be dificult to keep up."

What don't you like about working at Rescue Rooter?

"Very long days and not getting the free time for myself, I am always on call and have to be available 24/7"

Sales Professional

"I'm looking to find a career for life."

What do you like about working at Rescue Rooter?

"I love being in sales and pleasing the customer. Love being number one in sales!!!!"

What don't you like about working at Rescue Rooter?

"Lack of consistincy"

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