Working at Asurion in Nashville, TN: 56 Employee Job Reviews by Real Employee working in Nashville, TN Area

"Good work from home opportunities. Solid management team. You are expected to make sales in your customer service role though."

"Asurion is a great place to work. It is a fast paced and challenging environment, and it has been my experience that despite that, work-life balance of its employees is important."

"High stress, high reward. High learning opportunities."

What do you like about working at Asurion?

"Asurion's IT moves really, really fast. Many say Asurion years are equivalent to dog years. There is no vacation policy - you take off when you're able if your manager is okay with it. There are plenty of learning opportunities and freedom if you actively pursue these things. It is very high stress due to the speed but high pay. You get to wear many hats - I'm the product manager, project manager, business analyst, developer, administrator, and operator for three products."

Do you have any tips for others interviewing with this company?

"Show that you are driven, that you are not a yes-man, and that you are comfortable in a flexible, high-speed environment. I was hired because I demonstrated that I taught myself whatever I needed to know and took the initiative to do things correctly and completely."

What don't you like about working at Asurion?

"Nashville is terrible. The stress can really get to you if you do not manage it. Due to the speed, there is often a lack of focus. The business and IT management change goals frequently in attempts to keep up with customers. Due to the speed and lack of focus, personnel aren't given the time they need to keep the environment stable."

What suggestions do you have for management?

"Get more headcount. The speed is fine, but to get the environment stable, more personnel are needed."

What do you like about working at Asurion?

"Growing business with tons of opportunities to grow professionally. High expectations but rewarded when you are successful."

Do you have any tips for others interviewing with this company?

"Understand the company and what we do. We are private so not as easy as getting an analyst report. Ask people!!!"

What don't you like about working at Asurion?

"The expectations are very high and we keep meeting them, which means the bar keeps going up."

What suggestions do you have for management?

"More communication to the working team. We have lots of successes as a company but don't always hear about them."

"My experience has made me aware of how much I can grow as a professional."

What do you like about working at Asurion?

"I like the people that the company brings on because we all share similar interests."

Do you have any tips for others interviewing with this company?

"Ensure that you are able to adapt to change and work in a high expectation environment."

What don't you like about working at Asurion?

"At times, I don't like the expectations that are placed on the workers."

What suggestions do you have for management?

"Become more aware of what your employees are actually doing."

"I have worked for Asurion for 3 years now as an Architect. I find the company a good fit for people wanting to press their experience and work across a many tiered architecture."

"I worked for Asurion for 7.5 years, starting from the front line and working my way to the office of the CEO. I learned a lot, and grew a lot."

"I worked for Asurion for almost 3 years. I enjoyed the people, the work, and work-life balance."

"No comment on this company, but do not carpool with a pretty co-worker, everyone is in your business like high school. No professionalism, but it's a call center."

"I've worked at Asurion for about 2 years and overall it's an OK place to work."

"Worked from home at a time in my life that was very difficult but it allowed me to control the hours I worked. Able to provide great customer service and completed advanced training for customer service issues. Provided technical help to many people calling about their equipment warranties."

"I have worked for Asurion for one year. I have found out the best way to move is to have friends in high places."

"I've worked for Asurion since 2005. The work life balance on a work at home program is great. Only negatives were the policies and tools were always in flux and at times slow to respond with business needs."

"I worked for Asurion for 7 months and I found the company to be fair with its employees."

What do you like about working at Asurion?

"Recognition at work. Fast pace of deliverables. Work friendly environment."

Do you have any tips for others interviewing with this company?

"Good place to work if you are fine with anytime calls and can reply to emails 24x7."

What don't you like about working at Asurion?

"Too many deliverables in short time. Processes that are delaying deliverables."

What suggestions do you have for management?

"Control the changes we push in environment, avoid delays due to bureaucracy."