Working at Asurion in Las Vegas, NV: 5 Employee Job Reviews by Real Employee working in Las Vegas, NV Area

"I gave this company nearly 6 years of my life starting in 2015 ending in 2021, I swore by this place, I referred over 5 people who made it out of training into production and never got ANY referral payouts. I spoke so highly of this company and swore I'd retire from here, absolutely loved the dynamic the people felt like a family...till it wasn't!!! I helped this company launch new parts of the company like chat trials, was a peer advisor, and even temporarily relocating to help with warranty phone delivery in another state. Went out of state to become a POC/Lead for other colleagues because I was tenured and consistent. I adapted to change, I took feedback I stayed positive even when sales was introduced. I loved this job soooo much UNTIL THE COMPANY FAILED ME WHEN I REPORTED SEXUAL HARASSMENT AND BULLYING!!! Not even HR made me feel comfortable. I felt like I never should've said anything! After having spoken to HR & employee relations I was advised that there would be an investigation on the supervisor(s) and that I would hear back from them. 1. I NEVER HEARD BACK FROM THEM. 2. I HAD TO COME INTO WORK EVERY SINGLE DAY AFTER I REPORTED MY CASE AND SEE THE MALES WHO HARASSED ME!!! 3. DURING A RECORDED CAD WITH MY SUPERVISOR SHE CUT THE RECORDER OFF AFTER I EXPRESSED MY CONCERNS AND UNCOMFORTABLITY AND SAID "THEY" SAID IF YOURE UNCOMFORTABLE AND DONT WANT TO SEE THOSE PEOPLE SIT IN A EMPTY SPOT WHERE U CANT SEE THEM. It genuinely felt like I was being punished for doing what should've been done and the supervisors were off the hook. And when I began sitting in an empty spot they then started hounding me about "not being a team player" because I wasn't sitting with the team!! It really started taking a huge toll on my mental health!! And here's the kicker, they have a OM who knew nothing about my sexual harassment case who would send me explicit messages on social media!! And I could've went back to report it, but granted ASURION DID NOT CARE ABOUT THE FIRST 2 SUPs"

"Alright company, job duties were easy."

"some great managers but unfortunately there aren’t a lot of them. they are so picky on the small things and don’t understand that you are a human and make mistakes."

"I’ve worked with Asurion for over 3 years as a tech support agent. There are many greats benefits of being able to work for Asurion. We handle a multitude of technical components when it comes to troubleshooting mobile devices, network interruptions, and device activations"

"The WORST level of management focus I have EVER seen and that included the low-grade management at C3. Asurion likes to promote within - but the only thing that you have to do to get there is have 6 months of "green" stats, which means the system can be manipulated in multiple ways to make that happen. Managers are too busy walking around and patting each other on the back to notice the preschool playground behaviors on the floor. Yea - Verizon - this is what you have representing you. So SAD - has potential to be so much more but the only forecast that I can see for this place is FAILURE."