American Express Employee Reviews for Customer Service Representative

"Overall, I did enjoy helping clients, visitors, advisors, and working with different team members. It was a great 5 years which taught me a lot."

"Room for improvement in company."

What do you like about working at American Express?

"Great coworkers."

Do you have any tips for others interviewing with this company?

"I suggest they research the company mission, vision and career growth opportunity before accepting a position."

What don't you like about working at American Express?

"Lack of career growth."

What suggestions do you have for management?

"I would suggest simply for management to communicate with employees to allow opportunity for insight of obstacles they face, suggestions and complaints to assist with boosting employee morale."

"Employee focused."

What do you like about working at American Express?

"They were devoted to the client and employee."

Do you have any tips for others interviewing with this company?

"Sincerity."

What don't you like about working at American Express?

"I worked nights.... It was rough."

What suggestions do you have for management?

"Help employees move up."

"This is a former employer that I worked at over 10 years ago."

What do you like about working at American Express?

"Sales, commissions, flexible, adequate training."

What don't you like about working at American Express?

"Salary."

"Great place to work."

What do you like about working at American Express?

"My team members, and management team was great to work with."

"Room for advancement, but not my cup of tea."

What do you like about working at American Express?

"Helping customers."

Do you have any tips for others interviewing with this company?

"Be prepared at all times."

What don't you like about working at American Express?

"Stock."

What suggestions do you have for management?

"To stick to and lead by their words."