American Express Employee Reviews for Anonymous Employee

"The company is great if you are a true salesman and expert at up-selling everyone every time. If you are a client support partner and always looking out for what is best for the client, you will do fine, but you will NEVER be praised for saving multi-million dollar accounts or fixing month long service issues. The only ones who advance are the top sellers and schmoozer's. The good honest agent will be compensated well, but never recognizes for doing what is right. The GUI systems for all phone support agents is pathetic and laughable. The company gets work done by the sheer will of the employees and their determination to "make it work". If anything the propriety software to aid in CRM and sales holds you back from doing your job and contributes to higher CHT."

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"I’ve worked at American Express since September. It has been an overall good experience working on the new green card campaigns."

"I have worked for American Express for 20+ years. It is a terrific brand that I am privileged to be associated with. The company invested in leadership and I have been the grateful recipient of that investment"

"Leadership is not transparent. Great place to work overall. Many things to do and lots of amenities however sadly those in-house “initiatives” are not available to all when you look teams under a microscope. Or as individual cells."

"I am working for Amex since April 2014 and found it to be a very good company with strong culture and positive experience. For a big finance company it has adopted best practices for technology as well like Agile methodology, Cloud usage, Big data and machine learning. I have come across many of this fantastic tech and learned a lot."

"So much red tape and politics. Less about the goal and more about who is getting what"

"A very class segregated environment with no opportunity to make improvements."

"Very good company to work for, incredibly friendly inviting atmosphere"

"Overall I have worked for American Express for more than 10 years. I have held various positions during my tenure and I have learned valuable skills in each position. Each leader supported my growth and development. I obtained a degree while in a position not related to my degree. Once completed, I was able to parlay my degree into a position that was in my field. My growth has increased ever since!"