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Working at Aetna in Fresno, CA: 4 Employee Job Reviews by Real Employee working in Fresno, CA Area

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On average, employees in Fresno, CA at Aetna give their company a 1.6 rating out of 5.0 based on 4, whereas overall Average Rating of Aetna is 3.9 out of 5.0 based on 226 Aetna Review Ratings. The happiest Aetna employees in Fresno, CA are Claims Analysts submitting an average rating of 4.3 and Customer Service Representatives with a rating of 3.4.

35%
38%
19%
7%
1%
3.9
Average Rating
(based on 133 Aetna Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.5
People You Work With
4.3
Person You Work For
4.1
Rewards You Receive
3.9
Support You Get
3.9
Way You Work
4.1
Work Setting
3.9
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Working at Aetna in Fresno, CA: 4 Employee Reviews

Claims Analyst

What do you like about working at Aetna?

"Flexability of work hours, tutition remb, work hours, dental and vision benefits"

Do you have any tips for others interviewing with this company?

"Personality is everything. Aetna values people skills and teamwork. Be confident."

What don't you like about working at Aetna?

"Different departments have different rules and policies. Things should be more uniform"

What suggestions do you have for management?

"Improve company health care benefits, focus more on process improvement"

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Customer Service Representative

What do you like about working at Aetna?

"The people working here are all stuck in the same situation, so everyone at least attempts to make things interesting"

Do you have any tips for others interviewing with this company?

"spend more time networking than you spend actually being good at your job, and never miss more than 1 day unexpectedly in a two year span if you actually want to move up in the company"

What don't you like about working at Aetna?

"People on the lower level jobs are treated by their numbers, not like human beings with potential"

What suggestions do you have for management?

"Focus on improving the morale of employees, reduce turnover and hire more from within"

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5

Company-Industry Rating Comparison

3.9
Aetna (226)

4.7 Highest Rated in this Industry is Milliman (9)
2.4 Lowest Rated in this Industry is Quomation Insurance Services (6)
3.7 Average of All Companies in this Industry (9,359)
Benefits Consultant

"DO NOT WORK for AETNA"

What do you like about working at Aetna?

"Having a paycheck, as I was desperate for any job."

Do you have any tips for others interviewing with this company?

"Do not accept an offer of employment unless you are destitute and desperate. Poor pay and health benefits even though they are a health insurance company. High Stress Job and Aetna will treat you poorly. Try applying with the Federal or State Government. Better pay and health benefits."

What don't you like about working at Aetna?

"Employees are not treated with respect and the health benefits are poor and expensive."

What suggestions do you have for management?

"Clean House!! Learn communication skills if you lack them. Show appreciation to your Employees."

Benefits Consultant

"Aetna is a Poor Place to Work and NOT recommended"

What do you like about working at Aetna?

"I loved working at Aetna at one time, however, that was under Mother Aetna when they cared about you as a person not as a number that can easily be replaced."

Do you have any tips for others interviewing with this company?

"Unfortunately, they will turn you into a number. I know, I worked there for 14 years and was terminated. They do not care nor appreciate you or how much you have done for them, as they always want more. They come across as pleasant and a great place to work, but in reality, they just want another body to fill the seat so that management can please the shareholders. If you decide to accept employment with them, Good luck. You will need it!!"

What don't you like about working at Aetna?

"Gave them 14 years of my life just to be released. Began as a processor and began climbing the ladder after 5 or 6 years in a rut position. I was 52 when terminated from my position and also believed that I would retire from the company due to my contributions and reviews. I was even nationally recognized internally, the same year I was released. The recognition was for providing Outstanding Customer Service, which is what Aetna stresses. Success at last, is what they had led me to believe. Don't try to litigate against Aetna, as they have deep pockets and highly paid attorneys that will bleed you dry, as they protect themselves against any type lawsuit. Including discrimination, even though they say they are diversified. One last item that is not appreciated is the forced overtime on Saturdays."

What suggestions do you have for management?

"Clear out your department, middle and upper management. Learn to communicate more with your employees and show them some actual appreciation. Look at their contributions and reward accordingly. Quit looking at your people as a number, if you continue to do so, allow them some representation such as a Union. Remember, the employees are the front line that is making the management look good, so that the Board of Directors can boast to the shareholders what a terrific job they are doing. Promote managers internally rather than through outside sources. Train your staff, if necessary, as these will make better managers, considering they have the knowledge of their department. Currently, the majority of your managers do not know how to manage properly as there are no people skills, but suppose that is what Top management wants."

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