On average, employees in Pittsburgh, PA at Aetna give their company a 2.6 rating out of 5.0 based on 3, whereas overall Average Rating of Aetna is 3.9 out of 5.0 based on 226 Aetna Review Ratings. The happiest Aetna employees in Pittsburgh, PA are Client Services Specialists submitting an average rating of 3.8 and Customer Service Representatives with a rating of 3.4.
"Not a great position. The company is confused on what the department is."
What do you like about working at Aetna?
"The co-workers with you who understood the call center environment"
Do you have any tips for others interviewing with this company?
"Be prepared to be watched under a close eye and keep to yourself"
What don't you like about working at Aetna?
"Being tied to the phone line and only having limited time for follow up"
What suggestions do you have for management?
"Remember your employees are people not just a number and real things happen"
"It was not good experience."
What do you like about working at Aetna?
"I liked the people I worked with in the call center."
Do you have any tips for others interviewing with this company?
"I would advise to be very time oriented. Pay attention in the classes."
What don't you like about working at Aetna?
"The time restrictions were very strict. It was counted by seconds."
What suggestions do you have for management?
"I feel they should explain the time restrictions better. They need to have better resources to do the job. Some situations take longer than others."
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