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Industry: Travel Reservation Services · HQ: Heathrow, FL · https://www.aaa.com

Working at AAA in Burbank, CA: 1 Employee Job Reviews by Real Employee working in Burbank, CA Area

Browse AAA Reviews by Job Title →

On average, employees in Burbank, CA at AAA give their company a 3.0 rating out of 5.0 based on 1, whereas overall Average Rating of AAA is 3.8 out of 5.0 based on 238 AAA Review Ratings. The happiest AAA employees in Burbank, CA are Service Quality Managers submitting an average rating of 2.6.

29%
40%
25%
6%
1%
3.8
Average Rating
(based on 154 AAA Review Ratings)

Ratings by Category

Company Culture
3.7
Growth Opportunities
3.5
People You Work With
4.3
Person You Work For
4.0
Rewards You Receive
3.6
Support You Get
3.8
Way You Work
4.0
Work Setting
3.9
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Anonymous Employee
"I worked for AAA staffing in 2013; it was a great place to be located at. The desk clerks were very adamant about getting work past to me in a decent time to make to the job site easy and on time. They where also friendly in doing so. Everyday I looked forward to going to work; to use my tools; so that I could use them the proper way."
Posted 10 years ago in Atlanta, GA

Working at AAA in Burbank, CA: 1 Employee Reviews

Service Quality Manager
in Burbank, CA

"High energy, helping the public, working as a team."

What do you like about working at AAA?

"I like helping the public get safely back on the road. I enjoy teaching team members and seeing it implemented. I like that my ideas are considered by upper management."

Do you have any tips for others interviewing with this company?

"Be ready with answers relating to problem-solving and conflict resolution."

What don't you like about working at AAA?

"The decision-making for emergency road service is made from a corporate office by executives who have no practical experience with the demands of providing totally satisfied service to our members. It leads to directives that are counter to the reality on the floor."

What suggestions do you have for management?

"They could reach out to the floor and get a sense of how it really works, as opposed to how they think it should work."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 1 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 4 / 5

Company-Industry Rating Comparison

3.8
AAA (238)
4.5 Highest Rated in this Industry is City of Oakland, CA (7)
2.4 Lowest Rated in this Industry is Tickets.com (8)
3.8 Average of All Companies in this Industry (1,326)

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