24 Hour Fitness Employee Job Reviews in the United States

"From the outside looking in - you may think that this would be an excellent company to advance in, but the truth is that it would take about 2-4 years to advance to the next position and actually receive average to good pay. This job is very unbalanced for the duties that a service rep has to do. I feel in the service rep job, you have to do all functions of the gym. This job requires to get leads for membership, and you'll never receive their bonus. Selling a product that is on promotion won't get an employee any extra money that as of a Personal Trainer. A service rep isn't allowed to work over 40 hours in a week to balance out the wages they are compensated. I feel that working at this job is okay to get by, but this isn't the job to try to advance in. The pay isn't balanced with the actual work he or she outputs. It's great that the membership is free with employment, but this isn't enough for anyone to endure."

"They are a sales company, not a fitness organization."

What do you like about working at 24 Hour Fitness?

"I like that I do not have a boss over my shoulder."

Do you have any tips for others interviewing with this company?

"Go to work for someone else who pays better and has better benefits."

What don't you like about working at 24 Hour Fitness?

"Working nights is horrible. They are not loyal to their employees and do not pay enough."

What suggestions do you have for management?

"Raise the pay and hire proper professionals and treat the employees with loyalty."

What do you like about working at 24 Hour Fitness?

"If you're even remotely close to fulfilling the minimum requirements of your job, your employment is secure."

What don't you like about working at 24 Hour Fitness?

"The company fosters an environment of mediocrity. For a corporate employee, your annual pay raise is essentially capped at 3%. The difference between an outstanding employee and a sloth of a human being is valued at 1%. As a result, good employees end up quitting for better opportunities, as advancement is also restricted to arbitrary measures of worth (e.g., who grabs a beer or engages in illicit activity with select individuals), with the exception being if you're a woman. With the new 'diversity council', there's been a surge of under-qualified women being boosted up the food chain to pretty up the demographics. My guess is there was some sort of litigation that spurred this. If you look at the organizational hierarchy, you'll notice a significant number of directors and managers who actually have no employees reporting to them (insider tip: they're all women). I've seen a lot of reviews from club employees that corporate doesn't care about you, and to be honest, they don't. It should be obvious with the astronomical attrition. Chances are, as a brand new club manager or personal trainer, you will be gone in three months time, so investing in you on a perceived 'career path' just isn't a viable goal; warm bodies are all that are needed. Sure, the hiring cost hits the bottom line, but the cost/benefit analysis was done and you guys came up short. Upper management is composed of lackeys that followed our fearless leader from such failed enterprises as Mervyn's and Circuit City. Every time you see an announcement about a new senior vice president of (enter vague and meaningless title here), you'll know where they came from."

What do you like about working at 24 Hour Fitness?

"I like working with people and helping them get to their maximum potential in fitness."

What don't you like about working at 24 Hour Fitness?

"I do not like the support that I got, and the conditions of the facility that I worked in."

What suggestions do you have for management?

"My suggestion would be to support the employees and help make sure that they are happy at work. Happy workers will result in a much more positive work environment."

What do you like about working at 24 Hour Fitness?

"I liked the freedom in the job."

What don't you like about working at 24 Hour Fitness?

"I worked the graveyard shift."

What suggestions do you have for management?

"There was a management change, and I felt they could have handled that better."

What do you like about working at 24 Hour Fitness?

"I like the flexibility and the energetic environment."

Do you have any tips for others interviewing with this company?

"Be upbeat and excited to join the team."

"This is a great job to develop some basic sales skills, and for those who are looking to get into sales."

"24 Hour Fitness is great for those who are looking for a company that's flexible."

What do you like about working at 24 Hour Fitness?

"I liked my coworkers."

Do you have any tips for others interviewing with this company?

"Ask questions about the position in which you're interviewing to ensure that it's what you're interested in."

What don't you like about working at 24 Hour Fitness?

"I didn't like the lack of opportunity and compensation."

What suggestions do you have for management?

"Provide direction and training opportunity to help educate staff."

"Promises made, and truly inferior (and unfortunately immature) management only."

What suggestions do you have for management?

"The premise was to catch everyone doing something wrong. The senior management showed up from corporate and walked around in workout wear (so no one would recognize him) with the purpose of catching as many things wrong as possible. This same technique is how the local management worked, also."

"Not enough pay, overworked, wearing 20 different hats."