Working at Verizon Wireless in Wallingford, CT: 4 Employee Job Reviews by Real Employee working in Wallingford, CT Area

"I am fortunate to have spent 15 years at Verizon Wireless, where I acquired experience in Customer Service on many levels from Sales Support, to Loyalty Management, to National Accounts."

"Verizon Wireless does well in taking care of its employees. On the other side of the coin, job demands increase rapidly while compensation does not. Employees are not given enough resources to keep up with changes in the industry and the changes of the consumer and corporate demands. I would recommend the company to someone looking for employment. It's a good learning experience."

What do you like about working at Verizon Wireless?

"The benefits and the vacation time are helpful. The yearly bonus is a huge plus."

Do you have any tips for others interviewing with this company?

"Hope you have more patience than a saint and are capable of falling into a rut."

What don't you like about working at Verizon Wireless?

"Most of the available jobs are customer service jobs that require you to sit in a sue waiting for calls to come in with almost no change from the norm."

What suggestions do you have for management?

"There is a lot done here to help motivate us during tough times that is not helpful because it is mostly food. What most of the employees want is time off of the phones."

"Great place to work. Management is great and upper management is accessible. There are great employee recognition, outstanding benefits, and sensational opportunities for advancement."

What do you like about working at Verizon Wireless?

"My likes were: managers were wonderful, very receptive to their employees needs and wants, fun environment, STELLAR training program, and opportunities to be a part of focus groups for improvement. The environment was such that I didn't feel like I was working. Employee recognition was perfect!"

What don't you like about working at Verizon Wireless?

"Because it's a call center, shifts were done by lottery with the tenured reps getting first pick of the shifts, so there's the potential to have an undesirable shift, but late shifts are paid a shift differential."