On average, employees in Tualatin, OR at Zones give their company a 0.0 rating out of 5.0 based on 1, whereas overall Average Rating of Zones is 3.5 out of 5.0 based on 32 Zones Review Ratings. The happiest Zones employees in Tualatin, OR are Anonymous Employees submitting an average rating of 3.3.
"Focus on REAL sales support."
What do you like about working at Zones?
"Very well managed organization. Decisions are thought out and acted on in a timely fashion and coordinated throughout the company. Upper management seems in tune with the market and decisions are generally solid."
Do you have any tips for others interviewing with this company?
"Not really. This is a very good company. Come with an open mind and be prepared to work."
What don't you like about working at Zones?
"Despite good intentions the follow through on sales support is sometimes poor. Improvements in the web site for ecommerce are slow and sometimes incomplete. Also, the Expert Connect program could use a tune up. Too much reporting and not enough real support."
What suggestions do you have for management?
"Take a longer look at sales support, particularly in the areas of App Support and QWERTY requests. Responses are often off target and do not solve the issue at hand. Often the person who is resolving the issue could pick up the phone and achieve quick resolution by gaining additional info. Instead the issue is constrained by forcing it through the QWRTY tracking system."
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