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On average, employees at XO Communications give their company a 3.9 rating out of 5.0 - which is equal to the average rating for all companies on CareerBliss. The happiest XO Communications employees are Account Executives submitting an average rating of 4.8 and Major Account Executives with a rating of 4.7.

38%
32%
19%
11%
0%
3.9
Average Rating
(based on 37 XO Communications Review Ratings)

Ratings by Category

Company Culture
3.7
Growth Opportunities
3.5
People You Work With
4.5
Person You Work For
4.3
Rewards You Receive
3.9
Support You Get
3.6
Way You Work
4.1
Work Setting
3.8
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XO Communications Employee
in Plano, TX

"XO Communicaitons is on of the worst environments to work in I have ever been in. The company is set up for failure in a big way and the people in the company are losing skills to make them marketable. I have to call out one Director that has taken one of the highest morale teams in XO and squashed them in 2 years time to crate a miserable team. There is not enough I can say bad about him because there are not enough bits in the web to allow me to complete the rant against this guy."

Person You Work For 3 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
XO Communications Employee
in Santa Ana, CA

"XO Communications is very mismanaged. I have never met a company who made it harder to get anything done. If it can be done the most painful, difficult way possible, you can be sure that is the XO way to do it."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 2 / 5

Company-Industry Rating Comparison

3.9
XO Communications (86)

4.5 Highest Rated in this Industry is Adtech (8)
2.2 Lowest Rated in this Industry is Blue Fountain Media (8)
3.8 Average of All Companies in this Industry (13,113)
Installation Technician
in Atlanta, GA

"Great place to work grow and learn!"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Client Services Manager
in Santa Ana, CA

"XO Communications, at the time I was there and in the role I was in, was a very difficult environment to work in. They had too many disparate systems and trying to consolidate and get a holistic view of your customer's data was difficult at best. I can't complain too much about what they paid me, but I had a very at-risk base which made my bonuses difficult to achieve at times."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Senior Enterprise Account Manager
in San Ramon, CA

"XO is a good company going through the turmoil of reinventing itself."

What do you like about working at XO Communications?

"I liked the challenge of joining a company at a time when they were reinventing themselves and launching a new cloud based services division."

Do you have any tips for others interviewing with this company?

"It's a good entry level sales opportunity. I would just recommend that they be aware of that fact."

What don't you like about working at XO Communications?

"Traditional telecom only grows at 2%/year according to my training at XO, which is why they are trying to reinvent themselves with cloud services. The challenge was that their cloud based offerings were not well rounded enough to keep up with their competitors, and I was required to sell traditional telecom services, which are seen by all customers as a commodity rather than a solution, and that is not how the job was described during the recruiting process."

What suggestions do you have for management?

"I would recommend that they partner with a provider like NetEnrich for their new cloud based services instead of the variety of providers they are partnering with."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Director
in Middletown, CT

What do you like about working at XO Communications?

"The people on my team, the Leadership and my ability to approach them."

Do you have any tips for others interviewing with this company?

"be mindful of company goals and are they in line with yours."

What don't you like about working at XO Communications?

"lack of growth and job stability as future of the company unknown."

What suggestions do you have for management?

"Make more drastic changes in the enterprise space which continues to struggle and needs change."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Enterprise Account Executive
in Chicago, IL

"I loved the Job, but moved out of State"

What do you like about working at XO Communications?

"I like the company. But I moved to williamsburg V.A."

Do you have any tips for others interviewing with this company?

"Work Hard, and understand your products and who and what your customers needs and wants."

What don't you like about working at XO Communications?

"Communication with the Customer, and being able to solve problems, and answer questions"

What suggestions do you have for management?

"New Products, and understand all your internal systems, data, and order entry"

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Lead Financial Analyst
in Herndon, VA

"The atmosphere is one of team work, but independance."

What do you like about working at XO Communications?

"Flexibility - Readiness of assistance from others - Open door policy"

Do you have any tips for others interviewing with this company?

"I would recommend that one goes into the interview truly knowing the facets of the position. I was asked questions about the field in which I was applying."

What don't you like about working at XO Communications?

"It is located in an area where Metro does not have access."

What suggestions do you have for management?

"I would suggest that management, at least the management with whom I work, remain the same."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Project Manager
in Saginaw, MI

"Excellent experience in my current position"

What do you like about working at XO Communications?

"It is a very challenging position that is very rewarding for me"

Do you have any tips for others interviewing with this company?

"Negotiate your salary up front because they don't like to give performance raises"

What don't you like about working at XO Communications?

"Lack of direction, attitude is frequently be glad you have a job"

What suggestions do you have for management?

"Just because some things can't be measured, doesn't mean they can't be managed. . ."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Account Manager
in Spokane, WA

"very convaluded industry"

What do you like about working at XO Communications?

"The people are great and the team is dedicated to working to solve issues."

Do you have any tips for others interviewing with this company?

"It helps if you have an IT background, or you have a few years of telecom experience."

What don't you like about working at XO Communications?

"The products of the communications providers are very convaluded and I have a difficult time in understanding the Telecom world"

What suggestions do you have for management?

"The Upper management I would tell them, listen to the customer and then go through the pains of the telecom world so you can relate what the customers concerns are."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 2 / 5
Account Manager
in Miami, FL

"Great experience"

What do you like about working at XO Communications?

"It was a very organized company.They have a great support system"

Do you have any tips for others interviewing with this company?

"Just understand what you want to do with in the organization and express it."

What don't you like about working at XO Communications?

"There was nothing I did not like. The reason I left was that I could not work with all my customers."

What suggestions do you have for management?

"I do not have any suggestions. Management was good at their job."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Senior Sales Engineer
in San Francisco, CA

"Great Company with ability to work alone or with others."

What do you like about working at XO Communications?

"It was a great company to work for. Lots of training available through on-line classes."

Do you have any tips for others interviewing with this company?

"It is a great company with a lot of potential, but unfortunately I feel that they may be sold or may merge with another company in the near future."

What don't you like about working at XO Communications?

"Being spread out throughout the US made it difficult to interact with other sales engineers."

What suggestions do you have for management?

"Unfortunately they decided to restructure the company and in doing so, downsized their work force. They lost a lot of very talented workers."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Senior Enterprise Account Manager
in New York City, NY

What do you like about working at XO Communications?

"Not a leader in the space. The company wore too many hats."

Do you have any tips for others interviewing with this company?

"None. I didn't enjoy my time at this copany. I don't have advice."

What don't you like about working at XO Communications?

"Weak vision and management team. They had too wide a portfolio and did not have an expertise in any one area."

What suggestions do you have for management?

"Need stronger management and to develop a more focused offering."

Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Senior National Account Manager
in Nashville, TN

What do you like about working at XO Communications?

"The culture was a great fit and I loved the people. I had a lot of fun, worked hard and was well paid."

Do you have any tips for others interviewing with this company?

"Are there any plans for aqusitions and where does the organic growth come from."

What don't you like about working at XO Communications?

"Sometimes our business unit was not given credit for our success. A little political at times."

What suggestions do you have for management?

"Focus on where the profit is coming from and exploit your strengths."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Inside Sales Representative
in Charlotte, NC

What do you like about working at XO Communications?

"I like the fast paced sales enviornment, and I like the challange of contacting IT managers, to set a sales appointment."

What don't you like about working at XO Communications?

"I am learning alot about the IT industry.And the income is good."

What suggestions do you have for management?

"We need to get more competitive pricing on our services.Because we are losing a lot of our deals to compettiors in the Charlotte market."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
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