Customer Service Agents at WageWorks give their company a 2.8 out of 5.0, while the average rating for WageWorks is 3.7, making them 28% less happy than every other employee at WageWorks and 22% less happy than every other Customer Service Agent on CareerBliss - the happiest Customer Service Agents work for Capital One.
"I have worked for Wage Works for about 6 months and the training for the positions could be better. While that I notice that the floor managers like to play favorites, the attendance policy is so strict that It does not allow for things that are out of your control. The training for the position I worked seemed incomplete due to the company withholding training the claims department has that would be useful to the customer service agents so that they could better explain the denied claim."
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