Verizon Wireless Employee Reviews for Customer Service Agent
Browse Verizon Wireless Reviews by Job Title →Customer Service Agents at Verizon Wireless give their company a 2.8 out of 5.0, while the average rating for Verizon Wireless is 3.9, making them 33% less happy than every other employee at Verizon Wireless and 22% less happy than every other Customer Service Agent on CareerBliss - the happiest Customer Service Agents work for Capital One.
What do you like about working at Verizon Wireless?
"I really like the benefits and salary. It makes taking care of my family much easier."
Do you have any tips for others interviewing with this company?
"If you are going to be a commissioned sales representative, you have to be prepared for a dog-eat-dog environment."
What don't you like about working at Verizon Wireless?
"I feel that the culture of the company puts profits over the needs of the customer."
What suggestions do you have for management?
"Let representatives be empowered to make decisions without constant manager approval."
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