"Good company. I would recommend this job."
"We were told to do our jobs and if there was a problem with the computers then to keep the customer happy until the computers worked again. At the same time we were to be on and off the phones within 5 minutes giving very little time to actually help the customers with more than basic troubleshooting."
"I worked at Verizon and it was a great experience overall. The campus could use some heavy renovation and better tools could be provided to developers but the people were great to work with."
"I wish that the company would be more open to motivating their employees to sell instead of strictly following a tested and proven technique that doesn't work for everybody. Sales is different in every customer."
"I worked for Verizon Wireless for 15+ years. They are a strong company with an exceptional focus on customer satisfaction. They invest substantially into the technology needed to provide the best service and product possible. They are very employee focused and offer a large range of benefits to ensure employee satisfaction."
"Pays you very well as compared to a lot of companies in the same business, but they will exact a toll on your life in return."
"As one of the leading companies in the world, VZW's ability to tout strong results while manipulating sales compensation is frustrating and insulting to those who are selling their services. The expectations are high and moving up is more about internal politics and straight numbers than an ability to lead others."
"The entire goal of Verizon is to make reps shove extremely expensive accessories down customer's throats. The pressure is so intense that you wind up either annoying the customer or making enemies because we are required to push accessories forcefully rather than just offering them. Each cell phone is required to have a $100 dollar accessory attachment rate and what we are required to do for 8 hours every day is sell accessories. Verizon is a horrible greedy company and I do not recommend it."
"Great for time employees. Would not recommend for contractors due to instability. They make sure you know you are not so much part of the team but just another resource for them to utilize. If you understand this going in you will be fine."
"Verizon Wireless does well in taking care of its employees. On the other side of the coin, job demands increase rapidly while compensation does not. Employees are not given enough resources to keep up with changes in the industry and the changes of the consumer and corporate demands. I would recommend the company to someone looking for employment. It's a good learning experience."
Update your browser to have a more positive job search experience.
Upgrade My Browser