The Vanguard Group Employee Job Reviews in the United States

"Vanguard is a large company that still has the values and personality of a small company."

What do you like about working at The Vanguard Group?

"Industry leading reputation and solid performance record."

What don't you like about working at The Vanguard Group?

"Limited professional growth/income opportunities."

What suggestions do you have for management?

"More consistent and standard evaluation of employees to identify non-producers. Incorporate better way to compensate top performers rather than current flat ratings scale."

"Great investments for the investor, not so great for those behind the scenes."

What do you like about working at The Vanguard Group?

"Gave me sales experience after college and helped me better understand consultative sales model."

What don't you like about working at The Vanguard Group?

"Salary was not nearly as good as industry competitors. Working in a call center can get repetitive and frankly dull. No compensation for exemplary performance. Glass ceiling for advancement (at least at the Charlotte location), management was in complete disconnect with employees. From a sales perspective, they are about 3 or 4 years in terms of getting new business and attracting people compared to everyone else they compete with. In general really disagree with how they run their business and feel they are confused on if they want to be a low cost sales company or quality service."

What suggestions do you have for management?

"Listen to employees before making sweeping decisions to change workflow and how we do business. Implementing new roles with little or no training time beforehand made us look bad with clients. Also, consider better pay and less of a babysitter or leash mentality. A happy worker does well. No one likes to feel every move they make or word they say is going to be criticized. Getting things done was WAY too micromanaged and basically felt like employees have lack of empowerment."

"Excellent company."

What do you like about working at The Vanguard Group?

"Career opportunities."

Do you have any tips for others interviewing with this company?

"Be yourself."

What suggestions do you have for management?

"Keep doing what they are doing."

"It was nice company."

"Vanguard was my Client."

What do you like about working at The Vanguard Group?

"Type of work and people."

Do you have any tips for others interviewing with this company?

"Great place! You will love it."

What don't you like about working at The Vanguard Group?

"A consultant can work for 3 years in a row. I wish it was longer."

What suggestions do you have for management?

"It's a great management with minimal suggestion required from team."

"Growing company with growing pains, manufacturing dept was fire drill every day."

What do you like about working at The Vanguard Group?

"The benefits and job security are good. It is a younger environment."

Do you have any tips for others interviewing with this company?

"Look somewhere else unless you enjoy mindless dribble. Know the STAR format of interview questions. Focus on the client first."

What don't you like about working at The Vanguard Group?

"Micromanaged in the phone centers. There is little room for career growth in the Charlotte office. The policies and procedures are ridiculous."

What suggestions do you have for management?

"I would increase the salaries of all employees. I would change the hiring/promotion methods. I would provide monetary incentives for meeting useful goals. I would not micromanage as much."

What do you like about working at The Vanguard Group?

"The knowledge I have obtained about investments and saving for retirement."

Do you have any tips for others interviewing with this company?

"It is a good job out of college, you will learn a lot about investments, just don't expect to make a lot of money."

What don't you like about working at The Vanguard Group?

"If you don't fit into company culture you will have major problems moving up in your career."

What suggestions do you have for management?

"Focus more on my strengths than always what the negative aspects of my personality are."

What do you like about working at The Vanguard Group?

"Convienent to home, short commute. Good benefit package, salary was decent."

Do you have any tips for others interviewing with this company?

"New CEO took over, which is a good thing. And the Senior VP of the Individual Investor division was forced into retirement - another good move. Interview if you must - be very professional. VG culture is exceedingly uptight - suit and tie at all times!"

What don't you like about working at The Vanguard Group?

"Very long work hours (12 hour days were typical - at least 3 days a week), very political work environment for ANYONE in a management position. Some senior managers, division heads are simply SOCIOPATHS. Be careful whom you confide in."

What suggestions do you have for management?

"Less sociopaths! No, really. Seriously. There were several that I used to have to deal with. Lose the rack n stack performance appraisal system. Being forced to rate 10% of my staff as not meeting standards in order to meet a quota, and only being able to rate 10% of my staff as outstanding to meet a quota just simply SUCKS."

"Vanguard does not care about their employees, clients, or anyone else. They care about maximizing profits and keeping prices low. As we all know, this means drastically underpaying employees and not hiring enough so that employees are forced to work overtime, not take lunch, and shorten their breaks."

"I worked for Vanguard for a little over a year. It's a nice company in terms of development opportunities. Some of the work can be a little bit stagnant but that depends on which you work at. The tech stack covers a lot of subjects so can always find something that interests you. Sometimes projects are a bit slow going but they are getting better at moving quickly without sacrificing quality."

"Not great management at the company."

"The company has great pay, but no growth opportunity."

"I have worked for Vanguard for about a year and a half now. My team is responsible for developing new enhancements, handling defects, and providing overall support for our web applications and trading processes used by the fixed income analysts and traders. The company emphasizes treating all investors fairly and offering low cost investment solutions to meet client needs. Vanguard is headquartered in Malvern, PA, but also has several international and domestic offices."