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University of Phoenix Employee Job Reviews in the United States

Browse University of Phoenix Reviews by Job Title →

31%
38%
22%
8%
1%
3.8
Average Rating
(based on 98 University of Phoenix Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.0
People You Work With
4.3
Person You Work For
4.0
Rewards You Receive
3.7
Support You Get
3.9
Way You Work
3.9
Work Setting
3.9
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"I was employed at University of Phoenix for 4 years performing Enrollment/Admissions duties. The people are REALLY passionate about helping students achieve their educational goals while balancing work/family responsibilities. As a Senior Military Advisor, I felt honored to be working with these great men and women who sacrifice so much to keep our country safe. These "TRUE HEROES" not only earned their educational benefits but also deserved to be treated with dignity and respect for their dedication to this country. University of Phoenix continues to offer great opportunities for our service personnel."
Posted 9 years ago in Honolulu, HI
Business Development Specialist

Do you have any tips for others interviewing with this company?

"Have a positive attitude and if you are want to further your education, then this is a great place to do so."

Online Technical Instructor

Do you have any tips for others interviewing with this company?

"I would suggest that they be prepared to be able to communicate with all levels of learners from novice to advance."

What don't you like about working at University of Phoenix?

"I don't like that sometimes I only communicate with the learners online rather than on the phone or face-to-face."

What suggestions do you have for management?

"I would recommend providing an opportunity for associates to share tools and especially lessons learned with each other."

Enrollment Advisor

"Sales, sales, sales... business, not a school."

What do you like about working at University of Phoenix?

"Good benefits, 9-5, cool people. Opportunity to advance if you're a shady salesmen."

Do you have any tips for others interviewing with this company?

"Get ready for a sales role play."

What don't you like about working at University of Phoenix?

"It's just another sales job, don't let the job description fool you. You're not a counselor, you're a telemarketer selling education. It's a business not a school, any legit school wouldn't need to hound students and try to sell them to come to their school. Talking students into class any which way you can, whether it is good for them or not. Why else would you be able to start student without their credits transferring in first or knowing what level of funding they'll be, and get them in class before they actually get their Financial Aid. If you have any morals and ethics at all and follow them you won't succeed in this job. They are all about the $, doesn't matter what is best for the student. You get paid on enrollments, they try to cover their a$$ by working some other stuff in there so the Dept of Ed doesn't come after them since it is illegal to do so, and 98% of the students use Financial Aid and they would lose that funding and be screwed. Ask any rep who works there and the will tell you it's all about the REGs aka registrations. There are sales boards hung up everywhere counting the REGs for every team. The students are called LEADS. if that is not sales I don't know what is."

Associate Academic Counselor

What do you like about working at University of Phoenix?

"The environment, co-workers."

Do you have any tips for others interviewing with this company?

"Get all the information."

What don't you like about working at University of Phoenix?

"Only was with the company for 4 months."

What suggestions do you have for management?

"Be upfront with the employees."

Financial Aid Counselor

"7 out of 8 stars."

What do you like about working at University of Phoenix?

"The ability to assist students with their educational goals."

Do you have any tips for others interviewing with this company?

"Having multiple interviews and 6 weeks training."

What don't you like about working at University of Phoenix?

"Was not able to voice issues with co-workers with upper management."

What suggestions do you have for management?

"More open door policy."

Adjunct Instructor

"I don't teach for the money. I teach for fun and for personal growth."

What do you like about working at University of Phoenix?

"I work with great people who are extraordinarily knowledgeable."

Do you have any tips for others interviewing with this company?

"If you don't love the work, don't apply."

What don't you like about working at University of Phoenix?

"The late night hours are difficult at times."

What suggestions do you have for management?

"Keep up the good work."

Enrollment Counselor

"Only work here if you like meeting quotas!"

What do you like about working at University of Phoenix?

"Benefits."

Do you have any tips for others interviewing with this company?

"Know your stuff first."

What don't you like about working at University of Phoenix?

"Quotas."

What suggestions do you have for management?

"Share more with employees."

Enrollment Counselor

"I am responsible for advising both undergraduate and graduate students regarding admissions and degree completion requirements."

What do you like about working at University of Phoenix?

"Rewarding career with opportunity for advancement."

Do you have any tips for others interviewing with this company?

"If you don't like performance based work, don't apply."

What don't you like about working at University of Phoenix?

"Extensive pressure."

What suggestions do you have for management?

"Eliminate favoritism."

Senior Collector

"The job that got me on the path to Collections Management."

What do you like about working at University of Phoenix?

"Once a perm employee the company at that time paid 100% for employee's tutition and 80% of the employee's spouse. How great is that!"

Do you have any tips for others interviewing with this company?

"If you need to further your education... go for it!"

What don't you like about working at University of Phoenix?

"I was able to enter into my Bachelor's in Business Management due to the affordability."

What suggestions do you have for management?

"Keep doing what you're doing."

Enrollment Counselor

"The pay is nice and the benefits good but the job security is horrible."

What do you like about working at University of Phoenix?

"The pay and the location."

Do you have any tips for others interviewing with this company?

"Make sure your credit is excellent and you are able to talk people into going to school even when you know they can't afford it!!!"

What don't you like about working at University of Phoenix?

"It was a very pretty dressed-up version of in-bound sales over the phone. You had to basically force people to enroll or you'd catch hell from your boss. I also didn't like the fact that you're brought on as a temp-to-hire but even if you do a good job they'll let you go when your 90 days are up if you don't pass an in-depth credit check."

What suggestions do you have for management?

"To value the employees that they have and that are bringing in students."

Enrollment Counselor

"Great company but has very limited opportunities for advancement."

What do you like about working at University of Phoenix?

"Working with people (students), helping students achieve their academic goals."

What don't you like about working at University of Phoenix?

"No opportunities for advancement. Employees are stuck at their position."

Enrollment Manager

"Benefit - 100% tuition reimbursement."

What do you like about working at University of Phoenix?

"Opportunities to work with enrollment team and students. Student experiences."

Do you have any tips for others interviewing with this company?

"Yes, must enjoy sales and marketing."

What don't you like about working at University of Phoenix?

"Compensation plan."

What suggestions do you have for management?

"Review and revise new compensation plan."

Finance Manager

"Awesome company."

Excel Debugger

What do you like about working at University of Phoenix?

"Working and studying is a hard achievement."

Do you have any tips for others interviewing with this company?

"Trust yourself."

Instructor

"Great place to be!!!!"

What do you like about working at University of Phoenix?

"It's a second job so they are very willing to provide opportunities."

Do you have any tips for others interviewing with this company?

"Great place to work!!!!"

What don't you like about working at University of Phoenix?

"Sometimes they fail to understand their customers."

What suggestions do you have for management?

"Keep doing what your doing...its working."

University of Phoenix Reviews FAQs

Is University of Phoenix a good company to work for?

University of Phoenix has an overall rating of 3.8 Average Rating out of 5, based on over 98 University of Phoenix Review Ratings left anonymously by University of Phoenix employees, which is 3% lower than the average rating for all companies on CareerBliss. 91% of employees would recommend working at University of Phoenix.

Does University of Phoenix pay their employees well?

University of Phoenix employees earn $40,000 annually on average, or $19 per hour, which is 39% lower than the national salary average of $66,000 per year. 34 University of Phoenix employees have shared their salaries on CareerBliss. Find University of Phoenix Salaries by Job Title.

How satisfied are employees working at University of Phoenix?

91% of employees would recommend working at University of Phoenix with the overall rating of 3.8 out of 5. Employees also rated University of Phoenix 3.8 out of 5 for Company Culture, 3.7 for Rewards You Receive, 3.0 for Growth Opportunities and 3.9 for support you get.

What is the highest paying job at University of Phoenix?

According to our data, the highest paying job at University of Phoenix is a Product Manager at $160,000 annually. Browse University of Phoenix Salaries by Job Profile.

What is the lowest paying job at University of Phoenix?

According to our data, the lowest paying job at University of Phoenix is a Bartender at $10,000 annually. Browse University of Phoenix Salaries by Job Profile.

What are the pros and cons of working at University of Phoenix?

According to reviews on CareerBliss, employees commonly rated the pros of working at University of Phoenix to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

Browse University of Phoenix Employee Job Reviews by Location

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