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University of Phoenix Employee Job Reviews in the United States

Browse University of Phoenix Reviews by Job Title →

31%
38%
22%
8%
1%
3.8
Average Rating
(based on 98 University of Phoenix Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.0
People You Work With
4.3
Person You Work For
4.0
Rewards You Receive
3.7
Support You Get
3.9
Way You Work
3.9
Work Setting
3.9
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"I was employed at University of Phoenix for 4 years performing Enrollment/Admissions duties. The people are REALLY passionate about helping students achieve their educational goals while balancing work/family responsibilities. As a Senior Military Advisor, I felt honored to be working with these great men and women who sacrifice so much to keep our country safe. These "TRUE HEROES" not only earned their educational benefits but also deserved to be treated with dignity and respect for their dedication to this country. University of Phoenix continues to offer great opportunities for our service personnel."
Posted 9 years ago in Honolulu, HI
Academic Counselor

What do you like about working at University of Phoenix?

"Building relationships with students, colleagues. I enjoy the level of autonomy that my manager allows. I appreciate being able to have my own projects within the company."

Do you have any tips for others interviewing with this company?

"Use the tuition benefit, get a degree, improve whatever skills possible, and find what you want to do with your life."

What don't you like about working at University of Phoenix?

"There is no room for advancement in the company. It is unclear whether the company will lay off another group of employees. Pay increases are not based on merit, so everyone in the same position gets the same percent increase no matter how they do their job. Many people ride on the backs of few."

What suggestions do you have for management?

"I would follow-through on promises made to employees. Higher standards of academics would be the focal point rather than increased marketing."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Enrollment Advisor

"5 years of hell. Do not recommend this company to others."

What do you like about working at University of Phoenix?

"I love the people that I worked with and the students that I got to enroll and build relationships with."

Do you have any tips for others interviewing with this company?

"Role play! Practice pretending that you are on a phone with a potential student. Go over you name and the agenda of what you do. Also, remember that this is a sales job even though you don't get commission for any of it. But it is a sales job."

What don't you like about working at University of Phoenix?

"Management had no idea on how to manage the new vision of the University of Phoenix, no room for growth, no promotional move, and leadership did not care about employees."

What suggestions do you have for management?

"Know what the true definition of what leadership is because people don't care what you know until you show that you care. That is the bottom line."

Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Teacher

What do you like about working at University of Phoenix?

"UOP allows you to control your work environment, and provides the basic needs."

Do you have any tips for others interviewing with this company?

"Apply for as many jobs as you can until you get a set that you are comfortable with."

What don't you like about working at University of Phoenix?

"It is hard to get the jobs you do best, unless you spend many years on the job."

What suggestions do you have for management?

"It would be better for a new teacher to have an in class observer to coach."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Enrollment Advisor

"Great organization with personal development opportunities."

What do you like about working at University of Phoenix?

"The control in improving my strategy in improving my service and value to my students."

Do you have any tips for others interviewing with this company?

"No, just do your best every day and know that you make a difference in the lives of people."

What don't you like about working at University of Phoenix?

"I would like more responsibility. Possibly help with projects with other departments."

What suggestions do you have for management?

"Continue to support your employees the best you can. Make sure enrollment continues to use the discovery optimally."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Adjunct Professor

"Working with people of diverse groups."

What do you like about working at University of Phoenix?

"I enjoy teaching and working with people, sharing my experience and knowledge."

Do you have any tips for others interviewing with this company?

"Always follow your goals and never give up on what it is you want."

What don't you like about working at University of Phoenix?

"I have been facilitating with UOP for since 2007 and enjoy it."

What suggestions do you have for management?

"Management gives us the ability to teach our students as long as we follow some general guidelines, which I enjoy."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Nursing Program Administrator

What do you like about working at University of Phoenix?

"Team culture, the university caters to adult learners, assists students with all backgrounds."

Do you have any tips for others interviewing with this company?

"Review the mission of the university, and the students catered to."

What don't you like about working at University of Phoenix?

"I do not have anything that I dislike about this university."

What suggestions do you have for management?

"Explore each employee as an individual based on experience."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Senior Account Representative

"Great learning experience. Have a great understanding of sales and closing."

What do you like about working at University of Phoenix?

"I like being in sales and controlling my own fate. I like the challenge every day of closing accounts."

Do you have any tips for others interviewing with this company?

"Ask questions. Make sure that this is the right fit for you and your future."

What don't you like about working at University of Phoenix?

"My commissions, opportunity for growth and advancement was capped. No potential for growth within the company."

What suggestions do you have for management?

"Be transparent. Let the sales reps understand what their potential is - be a support system."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Faculty

"I am teaching my first class. It is a class in SQL Server 2008."

What do you like about working at University of Phoenix?

"I am enjoying the experience of teaching adults. It is giving me a new perspective on database topics that I was very familiar with from a student/work perspective."

What don't you like about working at University of Phoenix?

"It is frustrating to give out poor grades when you find that students have not been motivated to complete the assignment. I recently had this experience for the first time and I am working in my head to see what I can come up with to motivate this particular student."

What suggestions do you have for management?

"Listen to and care about your employees. It is apparent to workers when management cares and when management does not care as well."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Campus Director

What do you like about working at University of Phoenix?

"Innovative, progressive, engaged, youthful, focused, thorough, consistent, planned, organized, systematic."

Do you have any tips for others interviewing with this company?

"Be prepared to comply and conform for fair pay, decent work environment and little upward opportunity."

What don't you like about working at University of Phoenix?

"Controlling, top-down, centralized, compliance driven, single-minded, insulated, conforming, uniform, inbred."

What suggestions do you have for management?

"Listen more to front-line staff, decentralize, encourage diversity of thought."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 1 / 5
Enrollment Manager

"This organization has given me an opportunity to grow and develop professionally."

What do you like about working at University of Phoenix?

"The opportunity to change the lives of the students who need our services. I work with educators across the country obtain their professional development requirements."

Do you have any tips for others interviewing with this company?

"Be centric focused on wanting to reward yourself through touching the lives of others."

What don't you like about working at University of Phoenix?

"Opportunities for advancement of my career have stalled as the organization is currently not growing."

What suggestions do you have for management?

"Change is good, change is needed to reinvent the business, too much change can be a hindrance. The right amount of change is a tough balancing act."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Finance Director

What do you like about working at University of Phoenix?

"Team oriented, people I work with, location, vision, service to customers."

Do you have any tips for others interviewing with this company?

"Stress that you enjoy collaborative teamwork and possess a desire to help students succeed."

What don't you like about working at University of Phoenix?

"Micro-management by executives, rising costs of benefits, declining business model due to increasing competition."

What suggestions do you have for management?

"Let VPs run their divisions without so much interference and micro-managing."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Enrollment Advisor

What do you like about working at University of Phoenix?

"I love working with students, celebrating successes, and trouble-shooting problems. I like the semi-flexible schedule."

Do you have any tips for others interviewing with this company?

"Make sure you get in detail what the expectations are as far as performance. A lot of new employees are disenchanted when they get past training."

What don't you like about working at University of Phoenix?

"Every moment recorded, inconsistent expectations, late hours and weekends, long commute/no work from home option."

What suggestions do you have for management?

"The company needs to walk the talk more; often we hear about policies being implemented but then we see no progress on these initiatives. Also,lay-offs loom threateningly over our heads."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Workforce Solutions Advisor

"Excellent."

What do you like about working at University of Phoenix?

"Learning a lot, engaging the type of people in organizations, that I like to engage."

Do you have any tips for others interviewing with this company?

"Great company. Delivering a unique idea, to the right market, in a manner that makes sense for prospective clients."

What don't you like about working at University of Phoenix?

"Slight limitation on creativity. Allowing for more creativity in my role will garner greater results."

What suggestions do you have for management?

"Keep the structure, but allow for persons in my role to be able to contribute in a more creative manner."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Web Developer

"It was a good jumping off point to start learning .NET."

What do you like about working at University of Phoenix?

"Employees received free education either online or in the classroom."

Do you have any tips for others interviewing with this company?

"Expect that quality will not be as important as you are used to."

What don't you like about working at University of Phoenix?

"It's a mixed bag. There's good teams to work on and not so good teams to be on. Their reputation is well known among developers."

What suggestions do you have for management?

"Improve the quality of education. The curriculum was pretty light the last time I checked."

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 2 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 4 / 5
Company Culture 1 / 5 Way You Work 3 / 5
Student Assistant

What do you like about working at University of Phoenix?

"Varieties, activities, drinks - tea and coffee, supervisor, culture, meetings, appreciation, holidays."

Do you have any tips for others interviewing with this company?

"More transparency, efficiency, resource allocation and management, Positivity and culture, support."

What don't you like about working at University of Phoenix?

"Ego, micro management, unrealistic, low energy, losers, racism, time wasting."

What suggestions do you have for management?

"Vigilant, caring, optimistic, coach, tutor, leader, micro and macro management."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 3 / 5

University of Phoenix Reviews FAQs

Is University of Phoenix a good company to work for?

University of Phoenix has an overall rating of 3.8 Average Rating out of 5, based on over 98 University of Phoenix Review Ratings left anonymously by University of Phoenix employees, which is 3% lower than the average rating for all companies on CareerBliss. 91% of employees would recommend working at University of Phoenix.

Does University of Phoenix pay their employees well?

University of Phoenix employees earn $40,000 annually on average, or $19 per hour, which is 39% lower than the national salary average of $66,000 per year. 34 University of Phoenix employees have shared their salaries on CareerBliss. Find University of Phoenix Salaries by Job Title.

How satisfied are employees working at University of Phoenix?

91% of employees would recommend working at University of Phoenix with the overall rating of 3.8 out of 5. Employees also rated University of Phoenix 3.8 out of 5 for Company Culture, 3.7 for Rewards You Receive, 3.0 for Growth Opportunities and 3.9 for support you get.

What is the highest paying job at University of Phoenix?

According to our data, the highest paying job at University of Phoenix is a Product Manager at $160,000 annually. Browse University of Phoenix Salaries by Job Profile.

What is the lowest paying job at University of Phoenix?

According to our data, the lowest paying job at University of Phoenix is a Bartender at $10,000 annually. Browse University of Phoenix Salaries by Job Profile.

What are the pros and cons of working at University of Phoenix?

According to reviews on CareerBliss, employees commonly rated the pros of working at University of Phoenix to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

Browse University of Phoenix Employee Job Reviews by Location

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