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Working at TravelCenters of America in Westlake, OH: 8 Employee Job Reviews by Real Employee working in Westlake, OH Area

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On average, employees in Westlake, OH at TravelCenters of America give their company a 3.2 rating out of 5.0 based on 8, whereas overall Average Rating of TravelCenters of America is 3.2 out of 5.0 based on 21 TravelCenters of America Review Ratings. The happiest TravelCenters of America employees in Westlake, OH are Network Administrators submitting an average rating of 4.6 and Senior Consultants also with a rating of 4.6.

19%
25%
25%
31%
0%
3.2
Average Rating
(based on 16 TravelCenters of America Review Ratings)

Ratings by Category

Company Culture
2.5
Growth Opportunities
2.7
People You Work With
3.5
Person You Work For
3.0
Rewards You Receive
3.2
Support You Get
3.6
Way You Work
3.8
Work Setting
3.1
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Working at TravelCenters of America in Westlake, OH: 8 Employee Reviews

TravelCenters of America Employee

"TravelCenters of America is a great place to begin a project management career. They are establishing what the gold standard should be and are working on maintaining it. The workload is sometimes a bit rushed, but that's all in the game of project management. Overall I enjoy the workload and working with many of my coworkers. Where they can improve is in the management team. Several members of the management team use the micro-management style where, at times, it can become overbearing and create a stressful work environment. There also seems to be a "do as I say, not as I do" mentality which creates frustration within the team."

Person You Work For 1 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Call Center Dispatcher

"There is a lot of issues at this location. There were a lot of unprofessional practices and behaviors there. I do not recommend working here due to their high turnover rate."

Person You Work For 3 / 5 People You Work With 2 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 1 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

3.2
TravelCenters of America (21)

4.4 Highest Rated in this Industry is Oak Ridge National Laboratory (21)
3.1 Lowest Rated in this Industry is Pilot Travel Centers (17)
3.7 Average of All Companies in this Industry (458)
Senior Consultant

"Great place to work, good people. Rewriting from many legacy IT systems to modern and maintainable languages."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
TravelCenters of America Employee

"When I first started, the company atmosphere was amazing. You were given all of the tools to do your job effectively, and because we had proprietary software, we had to test code, which was fun. The help desk is moving towards script. They are taking the thinking element away from the position. I like to be challenged."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 4 / 5
Network Administrator

"Incredibly rewarding"

What do you like about working at TravelCenters of America?

"I loved the amount of work and the responsibility that came with the position. My supervisor was extremely supportive."

Do you have any tips for others interviewing with this company?

"Make sure you are well-versed in working with Cisco. A Cisco certification will go a long way towards obtaining a position."

What don't you like about working at TravelCenters of America?

"I could not move to colorado and continue working for them."

What suggestions do you have for management?

"I believe that management is keeping things running smoothly from my perspective. No company is perfect, but I had no complaints."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Financial Analyst

What do you like about working at TravelCenters of America?

"There is plenty of time to get my work done."

Do you have any tips for others interviewing with this company?

"Are you sure this is the company you want to work for"

What don't you like about working at TravelCenters of America?

"There are many problems that are not getting fixed. Management is ignoring the big elephant in the room."

What suggestions do you have for management?

"I would not only fix the problems at work, but fix the cause of the problems as well to prevent them from occurring again."

Person You Work For 2 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Financial Analyst

"It' not very exciting, rewarding or challenging. However it pays the bills."

What do you like about working at TravelCenters of America?

"The freedom to do my work how I want to do it."

Do you have any tips for others interviewing with this company?

"Are you sure this is the place you want to work"

What don't you like about working at TravelCenters of America?

"There is not much improvement or solutions to problems that arise at work."

What suggestions do you have for management?

"There are many problems that need to be resolved. Slapping a band-aid on it isn't working."

Person You Work For 2 / 5 People You Work With 1 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 4 / 5
Financial Analyst

What do you like about working at TravelCenters of America?

"I enjoy working on my own personal side projects and the freedom I have to diagnose problems my own way."

Do you have any tips for others interviewing with this company?

"It's a job where you collect a pay check. It's very hard to get fired. You don't need that much knowledge to work there."

What don't you like about working at TravelCenters of America?

"The policy and procedures are very loose if there are any at all. I often ask myself what I am really suppose to be doing. Everytime I try to go the extra mile I either get shut down or my project gets pushed aside."

What suggestions do you have for management?

"I would not only fix the problems that occur at my work, but also fix what caused the problem in the first place to prevent it from occuring again."

Person You Work For 2 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 1 / 5
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