Pilot Travel Centers Employee Job Reviews in the United States

"not sure lagged and froze several times"

"I was there 4 1/2 yrs, love the job, at first the job was not bad, had an awesome GM who really cared about the employees, then they decided to switch the GMs around to other stores and then it went all down hill... we got the new GM, he was there 2-3 wks before he laid me off... he stated that he wanted to demote me because I didn't do things his way, well how can someone do things his way if he never said anything? I would have listened."

"The company embodies corporate greed in such a way that there is no effort toward doing what is right, what is safe, what is legal etc. None of those things matter because those things would impact the bottom line and, because of that, they are non-issues. The hype about the company (the tag-lines that they give to their customers on their web-page, facebook etc.) are just that. They are polar opposites to how the company is truly being run from the top down. It is like a disease. Review and scrutinize your paycheck."

What do you like about working at Pilot Travel Centers?

"It was a paycheck."

Do you have any tips for others interviewing with this company?

"Don't go to the interview."

What don't you like about working at Pilot Travel Centers?

"Corruption, greed, dishonesty, lack of business ethics, punitive, biased, the list goes on."

What suggestions do you have for management?

"There can be no advise adequate to change the culture that is the very foundation of PFJ. From the top down, the culture is unbelievably corrupt."

"bad pay, bad management."

What do you like about working at Pilot Travel Centers?

"it's a job, that's about it. some of the coworkers were decent."

Do you have any tips for others interviewing with this company?

"If you are desperate for work, work here until you can find something better."

What don't you like about working at Pilot Travel Centers?

"not full time even if you are hired in as a full time employee. Horrible pay, Immature managers."

What suggestions do you have for management?

"make the employees feel appreciated. even the littlest of things can make a difference."

"It was a call center...need more be said"

What do you like about working at Pilot Travel Centers?

"The people made this place bearable. Team effort was a great thing."

Do you have any tips for others interviewing with this company?

"If you like answering the phone this is the place for you!!"

What don't you like about working at Pilot Travel Centers?

"Non-stop calls. No tiers, so every call you had to take and solve."

What suggestions do you have for management?

"Do not ask the same questions that have already been answered within the last 30 seconds."

What do you like about working at Pilot Travel Centers?

"It was a good company to work for the people and customers who I served"

Do you have any tips for others interviewing with this company?

"fill out the application and if they say they want to work certain hours then work them"

What don't you like about working at Pilot Travel Centers?

"had to work night time hours and had to sometimes be by myself with no help and would get very busy at times"

What suggestions do you have for management?

"they would do somethng about too many call outs and people that would not do their work right"

What do you like about working at Pilot Travel Centers?

"Demanding work with high level of recognition and a supportive boss"

Do you have any tips for others interviewing with this company?

"Know the company's focus on the professional driver and be honest"

What don't you like about working at Pilot Travel Centers?

"The work life balance is very difficult to manage well."

What suggestions do you have for management?

"I would focus on a different market segment for the next growth period."

"Excellent company - too much travel"

What do you like about working at Pilot Travel Centers?

"Career development was outstanding"

Do you have any tips for others interviewing with this company?

"Make sure you are prepared for very long hours. This company really demands time and dedication beyond any others I have worked for"

What don't you like about working at Pilot Travel Centers?

"Amount of travel was grossly understated when I was offered promotion"

What suggestions do you have for management?

"Allow employees to put family first"

"A wonderful experience in my life."

"UNSATISFIED WITH CAREER ADVANCEMENT"

What do you like about working at Pilot Travel Centers?

"ENJOY THE CUSTOMER SERVICE ASPECT OF RETAIL."

Do you have any tips for others interviewing with this company?

"RESEARCH MANAGEMENT TURNOVER VERSUS YOUR CAREEER EXPECTATIONS"

What don't you like about working at Pilot Travel Centers?

"MANAGEMENT DUTIES DO NOT REFLECT QUALITY PERFORMANCE."

What suggestions do you have for management?

"ALLOW MANAGERS TO FOCUS ON THEIR JOBS. HIGHER PERCENTAGE OF DUTIES SHOULD BE BASED ON BUILDING SALES AND PROVIDING A MORE QUALITY EPXERIENCE FOR THE CUSTOMER."

"follow the process"

What do you like about working at Pilot Travel Centers?

"there is a process for everything"

Do you have any tips for others interviewing with this company?

"do your background on the company and know the company history"

What don't you like about working at Pilot Travel Centers?

"nothing"

What suggestions do you have for management?

"ensure new managers coming into pilot has the time to learn the field because Pilot has a lot of moving parts the processes are in place but time is needed to learn every process."