T-Mobile Employee Reviews for Customer Service Representative
Browse T-Mobile Reviews by Job Title →Customer Service Representatives at T-Mobile give their company a 4.0 out of 5.0, while the average rating for T-Mobile is 3.9, making them 3% happier than every other employee at T-Mobile and 5% happier than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.
"Compensation is great, the environment is just as, if not more, comparable."
"I dreaded going to work every day."
What do you like about working at T-Mobile?
"The pay was good. There were rooms for the workers to use on their breaks, tv room, video game room, and silent room."
Do you have any tips for others interviewing with this company?
"Know that you are going to have a lot of stress put on you, and a lot of customers yelling at you every day."
What don't you like about working at T-Mobile?
"The constant stress to get sales and get customers off the phone as quickly as possible."
What suggestions do you have for management?
"Don't be so focused on sales. If there is a product that would actually benifit the customer, that is great. Otherwise, don't force workers to sell services the customer doesn't need."
Average Customer Service Representative Ratings in the Past 10 Years
| Year | Salary |
|---|---|
| 2011 | $4 |
| 2012 | $3 |
| 2013 | $3 |
| 2020 | $4 |
What do you like about working at T-Mobile?
"I enjoyed the interaction with the customers on the phone"
Do you have any tips for others interviewing with this company?
"Know what you are getting into before taking the position"
What don't you like about working at T-Mobile?
"The way things were always changing and never understood why"
What suggestions do you have for management?
"Treat the employees aspeople not as some number in a book"
"I was pleased at T-Mobile."
Average T-Mobile Attributes by Customer Service Representative
"T-Mobile was a great introduction to the mobile industry."
"A good company but very toxic."
What do you like about working at T-Mobile?
"I enjoy working with people. I enjoy meeting and training new hires. I also enjoy communicating with customers and helping them with their orders or financial situations."
Do you have any tips for others interviewing with this company?
"To be respectful at all time, to be honest and to show courtesy and concern for the people that you work with and the customers."
What do you like about working at T-Mobile?
"The free movie theatre"
Do you have any tips for others interviewing with this company?
"say great communication skills and multI taskers"
What don't you like about working at T-Mobile?
"Talking 24/7 non stop on the phone for 10 hours a day"
What do you like about working at T-Mobile?
"TEAM WORK AND IS A GOOD AND PROFESSIONAL ENVIROMENT"
What don't you like about working at T-Mobile?
"NO DISLIKES"
"They treat their employees like gold!"
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