"I think you are always chasing the carrot here. You are micro managed and set to a schedule that does not allow you to build relationships with customers. Sales is an emotional roller coaster. However, when you're under someone else's emotional roller coaster and they are screaming at you. Work is torture."
"I started working for TigerDirect couple months ago and love it. I am educating customers that come in with my knowledge on products."
"Challenging tools and (too) old school mentalities. Positive change has been very slow. Network and computers are slow. No BYOD option even though there's a very capable Cisco WAP in place. Recruiting and retaining quality agents is a significant challenge partly due to low base pay and challenging CRM tools."
"Not a very good place to work. The management is very self centered and promotions are very few and far between. Workplace ethics are nearly non existent. Upper level management has been replaced multiple times. CEO is not knowledgeable of the industry. Layoffs are constantly occurring. I would not recommend working in this environment."
"I have worked here for months and the focus is selling not solving problems."
"The store was amazing until we hired new management. After we hired new managers the store manager made the store more store focused instead of focusing on customer service and due to that you don't get to spend as much time with customers so you are not providing the complete solution, and therefore not making as much money. Creating hostility as the sales manager is not happy about it either, so it is creating hostility between the sales associates and sales manager and the store manager."
"I'm actually working in Guaynabo store 7s and the only good stuff there is the friendships I have with my co-workers. They only paid $7.40 p/h for a merch position."
"Great people, great product, great prices."
What don't you like about working at Tiger Direct?
"The sales reps are also the customer service reps, and it's hard when you have a quota to reach because there was passive support when something went wrong with shipment deliveries."
"great place to learn"
What do you like about working at Tiger Direct?
"Constant change in products with training available from manufacturers."
Do you have any tips for others interviewing with this company?
"Be open to weekend schedules and multiple task but you will learn much."
What don't you like about working at Tiger Direct?
"Over 40 hours required per week. Weekend duties will apply every month."
What suggestions do you have for management?
"Achieve a balance between work and personal time."
What do you like about working at Tiger Direct?
"nothing"
What don't you like about working at Tiger Direct?
"Unprofessionalism"
What suggestions do you have for management?
"Men co-workers as well as supervisors rudely stare at female co-worker. It is very uncomfortable to work in that kind of environment for women."
"HONEST"
What do you like about working at Tiger Direct?
"The day we got fired, we sang all the way home!!!"
Do you have any tips for others interviewing with this company?
"If it's a female manager, grab her from behind..."
What don't you like about working at Tiger Direct?
"Antique order entry system for five companies they own, or were, or used to be..... whatever."
What suggestions do you have for management?
"Put most of them up against the wall and shoot them."
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